Teleconferencing system for allowing one touch queuing by callers in a facilitator led discussion

A teleconferencing system, comprising;

• a computer system;
• a switch for interconnecting a plurality of callers, a facilitator and a party using at least one communication medium;
• and
• application software operatively connected to said computer system, said application software for establishing and controlling said teleconferencing system;
• wherein said application software causes said switch to use said communication medium to interconnect said plurality of callers and said facilitator into a facilitator-led teleconference;
• wherein said application software enables said facilitator to send directions to at least one caller of said plurality of callers on how to initiate a transfer to said party;
• wherein said application software places said at least one caller in a transfer queue upon said at least one caller initiating a transfer if said party is not currently available to accept a transfer;
• and
• wherein said application software causes said switch to transfer said at least one caller to said party when said party become available.

A method of operating a teleconferencing system comprising the steps of;

• logging a plurality of a callers and a facilitator into a teleconference system;
• conducting a teleconference between the plurality of caller and the facilitator;
• sending directions from the facilitator to the plurality of caller on how to initiate a transfer to a party;
• detecting when at least one caller initiates a transfer to the party;
• and
• transferring the at least one caller to the party when the party is available.