Method and apparatus for estimating candidate cause
AssigneeFujitsu Limited
InventorsKuniaki Shimada, Yukihiro Watanabe, Yasuhide Matsumoto
Life of this patent
Estimating the term…
Abstract
A method for estimating a candidate cause in a failure occurred in an information processing apparatus by a computer, the method includes retrieving, by the computer, a first set of incident information from a data storage region on the basis of failure symptom data which is set on the computer, the data storage region storing incident information, each piece of the incident information including failure symptom data, first cause data of a positive judgment result of a cause in the failure, and second cause data of a negative judgment result of the cause in the failure, each of the first set including the failure symptom data identical to the set failure symptom data.
Claims15
A method of estimating a candidate cause in a failure occurred in an information processing apparatus by a computer, the method comprising:
- retrieving, by the computer, a first set of incident information from a data storage region on the basis of failure symptom data which is set on the computer, the data storage region storing incident information, each piece of incident information including failure symptom data, first cause data of a positive judgment result of a cause in the failure, and second cause data of a negative judgment result of the cause in the failure, each of the first set including failure symptom data identical to the set failure symptom data;
- extracting, by the computer, a second set of incident information from the first set on the basis of cause data which is set on the computer, each piece of the second set including the second cause data identical to the set cause data;
- and
- outputting, by the computer, the first cause data included in the second set as candidate cause data.
An apparatus for estimating a candidate cause in a failure occurred in an information processing apparatus, the apparatus comprising:
- a storage configured to store incident information including failure symptom data, first cause data of a positive judgment result of a cause in the failure, and second cause data of a negative judgment result of the cause in the failure;
- and
- a processor coupled to the storage and configured to:
- retrieve a first set of incident information from the storage on the basis of failure symptom data which is set on the estimating apparatus, each of the first set including failure symptom data identical to the set failure symptom data,
- extract a second set of incident information from the first set on the basis of cause data which is set on the estimating apparatus, each piece of the second set including the second cause data identical to the set cause data, and
- output the first cause data included in the second set as candidate cause data.
A computer-readable non-transitory medium storing a program causing a computer to execute a process for estimating a candidate cause in a failure occurred in an information processing apparatus the process comprising:
- retrieving a first set of incident information from a data storage region on the basis of failure symptom data which is set on the computer, the data storage region storing incident information, each piece of incident information including failure symptom data, first cause data of a positive judgment result of a cause in the failure, and second cause data of a negative judgment result of cause in the failure, each of the first set including failure symptom data identical to the set failure symptom data;
- extracting a second set of incident information from the first set on the basis of cause data which is set on the computer, each piece of the second set including the second cause data identical to the set cause data;
- and
- outputting the first cause data included in the second set as candidate cause data.
Dependencies are inferred from the claim text.