Short message alert (SMA)
AssigneeAccenture Global Services Limited
InventorYusuf Huzefa Bakir
Life of this patent
Estimating the term…
Abstract
The present description refers in particular, to a method, a system, and a computer program product for processing messages in an Outsourcing (BPO) Environment. The method may comprise installing and executing one or more computer programs. The method may also comprise obtaining messages from a shared folder using a network interface. The method may further comprise displaying messages using a display interface. In addition, the method may comprise providing access control, including controlling access to messages and dissemination of messages. The BPO environment may comprise at least one user computer. The network interface and the display interface may be executed separately on the user computer.
Claims21
A method for processing messages in a Business Process Outsourcing (BPO) environment, the method comprising:
- obtaining messages from a shared folder using a network interface;
- displaying the messages using a display interface;
- providing access control, including, controlling access to the messages and dissemination of the messages;
- storing the shared folder on a server computer in the BPO environment, the shared folder containing the computer program and accessible by a user computer in the BPO environment, and wherein the BPO environment comprises one or more computers connected by a network and imposes one or more technical restrictions on a user, the user computer, the server computer, or any combination thereof;
- and
- executing the computer program in the shared folder by the user computer in order to separately run the display interface and the network interface from the user computer.
A system for generating and disseminating messages in a Business Processing Outsourcing (BPO) environment, the system comprising:
- means for installing and executing a computer program;
- a network interface for obtaining messages from a shared folder;
- a display interface for displaying the messages;
- means for providing access control, including, controlling access to the messages, and dissemination of the messages;
- at least one user computer in the BPO environment configured to separately execute the network interface and the display interface;
- a server computer in the BPO environment that stores the shared folder, the shared folder storing the computer program and accessible by the user computer;
- and
- wherein the user computer is configured to execute the computer program in the shared folder in order to execute the display interface and the network interface on the user computer;
- and
- wherein the BPO environment comprises one or more computers connected by a network and imposes one or more technical restrictions on a user, the user computer, the server computer, or any combination thereof.
Dependencies are inferred from the claim text.