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US 8,554,714 B2Granted
High volume alarm management system
AssigneeHoneywell International Inc.
InventorsMichelle Raymond, Liana Maria Kiff, Sophie Burkart, Rob Warner, Prabhat Ranjan, Barnali Chetia, Mahesh Tripathy
Life of this patent
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Abstract
As system which contains a vendor-neutral, flexible and efficient alarm grouping and routing algorithm using enterprise level and alarm attributes for filtering. Also, the approach uses rule based alarm assignment to handle diverse alarm signal parameters within large volumes of individual signals coming from multiple sources. Many of the alarm signals may be deemed as unactionable signals and eliminated.
Claims18
An alarm management system comprising:
- a computer system configured to include:
- one or more alarm interfaces connected to alarm sources;
- an alarm management data store connected to the one or more alarm interfaces;
- and
- an operations interface connected to the alarm management data store, the operations interface including:
- a work flow management module having an alarm state sub-module, an alarm escalation sub-module, an alarm routing sub-module and an alarm notification sub-module, and
- a post processing module having an alarm priority assignment module, an alarm suppression sub-module, and an alarm grouping sub-module;
- and
- wherein:
- each alarm interface of the one or more alarm interfaces comprises:
- an alarm receiver;
- an alarm store connected to the alarm receiver;
- and
- a pre-processor connected to the alarm store and to the alarm management data store;
- each alarm is transformed into a uniform representation that is vendor-neutral;
- the operations interface provides filtering according to rules to define groups of alarms;
- a first set of rules of the rules to define groups of alarms, result in filtering alarms according to common attributes;
- a second set of rules of the rules to define groups of alarms, result in filtering alarms according to customer requirements
- the post processing module is connected to the alarm management data store;
- and
- the work flow management module is connected to the alarm management data.
18 more elements
A method for alarm management comprising:
- creating an alarm group;
- providing one or more rules for selecting alarms for inclusion in the alarm group;
- receiving one or more alarms;
- determining, according to the one or more rules for selecting alarms, which of the one or more alarms are placed into the alarm group, wherein the alarms are grouped in a hierarchical structure as determined by an application of rules which have a hierarchical structure;
- configuring a routing strategy for the alarm group;
- mapping the alarm group to an appropriate user group per the routing strategy;
- providing the one or more alarms placed into the alarm group for action by the user group;
- and
- closing one or more alarms, which have been subject to action by the user group resulting in resolution;
- and
- wherein another alarm group is created having rules based on factors common to one or more new alarms if the existing one or more alarm groups are not appropriate for entry of the one or more new alarms.
8 more elements
A method for alarm management comprising:
- creating one or more alarm groups;
- creating one or more rules for each alarm group of the one or more alarm groups, the rules including one or more filters, the filters having a hierarchical structure to form an alarm group hierarchy;
- creating one or more user groups;
- receiving a new alarm;
- entering the new alarm in appropriate alarm groups according to the one or more rules for each alarm group of the one or more alarm groups;
- and
- routing the appropriate alarm group to at least one applicable user group of the one or more user groups;
- and
- wherein:
- the one or more rules for each alarm group of the one or more alarm groups, are based on alarm attributes and/or customer requirements;
- and
- another alarm group is created having rules based on factors common to one or more new alarms if the existing one or more alarm groups are not appropriate for entry of the one or more new alarms.
9 more elements
Dependencies are inferred from the claim text.