System and method for recording calls in an IP-based communications system
AssigneeNEC Sphere Communications, Inc.
InventorsAlan Weir, Randy Vyskocil, Bhama Rao, Steven Greco, John Blasko
Life of this patent
Estimating the term…
Loading patent…
AssigneeNEC Sphere Communications, Inc.
InventorsAlan Weir, Randy Vyskocil, Bhama Rao, Steven Greco, John Blasko
Estimating the term…
A software solution to recording IP based communications that is highly scalable and reliable. Recordings can be configured to occur automatically or be triggered on-demand by a user that has been given the rights to do so. The user initiating the on-demand recording need not be a participant on the call. The solution is based on two server components: a call manager and a media server. The call manager is responsible for re-routing the IP media stream between two endpoints via the media server. The media server relays the IP media packets while capturing a copy that is stored as the recording. The recordings are stored on a network share and secured using standard network file security mechanisms. Access to playback recordings requires rights that are configured via the administrator. Playback of the recordings can be accomplished via the phone, client application or web service. Each playback interface offers a listing of recordings that the user has rights to access.
A method of recording calls in an IP packet-based data network, which network includes a plurality of end-users and at least one media server used in connecting the end-users, said at least one media server having memory for storing software applications, said at least one media server comprising a protocol stack stored in said memory, said method comprising:
Dependencies are inferred from the claim text.