# US 8,543,410 B2 · Method and system providing advice and services to consumers

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- Number: US 8,543,410 B2
- Document ID: US8543410B2
- Status: Granted
- Kind: B2
- Application number: 13/462,225
- Filed: 2012-05-02
- Published: 2012-11-29
- Granted: 2013-09-24
- Earliest claimed: 2001-03-14
- Assignees: SVX Group Pty Limited
- Applicants: Trevor Sinclair; Paul J. David; Andrew Sherman; Paul Quirk
- Inventors: Trevor Sinclair; Paul J. David; Andrew Sherman; Paul Quirk
- Web page: https://patentgrep.com/patent/US8543410B2

## CPC

- G06Q 10/00: Administration; Management
- G06F 21/6245: {Protecting personal data, e.g. for financial or medical purposes}
- G06Q 10/06: Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q 50/265: {Personal security, identity or safety}
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)

## Abstract

The present invention provides a method and system for providing advice and/or services to a consumer including the secure electronic storage of rich private personal data preferably held on behalf of persons entities. The system provides the applications, processes, controls and data management services to collect, transfer, store and selectively retrieve data necessary to perform specified planning and decision support activities that have been integrated with the secure data store. The invention provides for the data owner and authorized persons to gain access to accessible data to undertake permitted tasks. These tasks may include receiving data, or undertaking planning, or such other tasks as prescribed. In an embodiment, the system limits access to applications to authorized persons and requires permissions from the owner in order to manage data privacy standards. The system allows the owner to provide and revoke access to applications and tracks and records all access events.

## Claims

### Claim 1

A computer implemented method for providing advice or service to a consumer using one or more processors that are adapted to execute instruction code, the method comprising:
storing personal data provided by the consumer in a secure repository that is designated for the consumer and that is connected to a data communications network;
storing at least one segment of at least one of an advice instruction code or a service computer instruction code in the consumer-designated secure repository;
receiving access authentication from at least one of an advice provider, a service provider, a class of advice providers or a class of service providers;
authorizing access to the at least one segment of at least one of an advice instruction code or a service computer instruction code across the data communications network to the at least one of an advice provider, a service provider, a class of advice providers or a class of service providers,
executing within the secure repository the at least one segment of at least one of an advice instruction code or a service computer instruction code in response to input from the at least one of an advice provider, a service provider, a class of advice providers or a class of service providers;
storing results from executing the at least one segment of at least one of an advice instruction code or a service computer instruction code by the at least one of an advice provider, a service provider, a class of advice providers or a class of service providers in the consumer-designated secure repository; and
providing the consumer with access to the results stored in the consumer-designated secure repository.

### Claim 2 (depends on 1)

The method according to claim 1 further comprising:
allowing the consumer to alter authorization previously provided to the at least one of an advice provider, a service provider, a class of advice providers or a class of service providers.

### Claim 3

A computer implemented system for providing advice or service to a consumer, the system comprising:
a secure repository, that is designated for the consumer and that is connected to a data communications network, for storage of items of personal data of the consumer, wherein the secure repository is configured to execute computer-readable program code to:
store at least one segment of advice instruction code or service computer instruction code in the consumer-designated secure repository, and
provide identification of a particular advice provider, service provider, class of advice providers or class of service providers to the consumer, such that the consumer may select to whom access to the at least one segment of advice instruction code or service computer instruction code is provided; and
a processing device that is configured to execute computer-readable program code to:
authenticate the identity of at least one authorized advice provider or service provider;
provide an authenticated authorized advice provider or service provider access to execute within the secure repository the at least one segment of advice instruction code or service computer instruction code, wherein operation of the at least one segment of advice instruction code or service computer instruction code include specified items of personal data in the secure repository and provide results of the operations to the authenticated authorized advice provider or service provider; and
allow the authenticated authorized advice provider or service provider to deposit results in the secure repository for subsequent access by the consumer.

### Claim 4 (depends on 3)

A computer implemented system according to claim 3 wherein providing identification of a particular advice provider, service provider, class of advice provider or class of or service providers to the consumer, such that the consumer may select to whom access to the at least one segment of computer instruction code is provided, further comprises:
a processing device operably connected to the data communications network and adapted to execute computer instruction code to:
display available advice providers or service providers to the consumer; and
provide a selection means for the consumer to select the available advice providers or service providers from the available advice providers or service providers.

### Claim 5 (depends on 3)

A computer implemented system according to claim 3 wherein authenticating the identity of one or more authorized advice providers or service providers, further comprises a processing device operably connected to the secure repository and configured to receive authentication information from one advice provider or service provider, among the one or more authorized advice providers or service providers, via the data communications network; to confirm the identity of the one or more authorized advice providers or service providers using authentication information.

### Claim 6 (depends on 5)

A computer implemented system according to claim 5 wherein the processing device executes computer instruction code comprising a web browser, wherein the executed computer instruction code allows the processing device to communicate with the secure repository across the data communications network in accordance with world wide web protocols.

### Claim 7 (depends on 3)

A computer implemented system according to claim 3 wherein the items of personal data of the consumer stored in the secure repository are selected from the group consisting of at least one of the following:
accounting records;
financial records;
health records;
insurance records;
estate records;
values of the consumer;
attitudes of the consumer;
personal goals of the consumer; and
preferred outcomes of the consumer.

### Claim 8 (depends on 3)

A computer implemented system according to claim 3 wherein proving identification of a particular advice provider, service provider, class of advice providers or class of service providers to the consumer, such that the consumer may select to whom access to the at least one segment of advice instruction code or service computer instruction code is provided allows the consumer to alter the access to the at least one segment of the advice instruction code or service computer instruction code.

### Claim 9 (depends on 3)

A computer implemented system according to claim 3 wherein providing the authenticated authorized advice adviser or service provider access to execute the at least one segment of advice instruction code or service computer instruction code further comprises a processing device configured to execute computer instruction code that identifies the at least one segment of advice instruction code or service computer instruction code for which the authenticated authorized advice provider or service provider has been granted access, the processing device being operably connected to the data communications network.

### Claim 10 (depends on 3)

A computer implemented system according to claim 3 wherein the secure repository includes a processing device configured to execute computer instruction code to operate a database function, the processing device includes additional computer instruction code operable to perform functions on items of personal data belonging to consumers wherein the functions generate results that are transmitted to the authenticated authorized advice provider or service provider.

### Claim 11

A computer implemented method for a consumer to receive advice or service, the method being executed by one or more processors executing instruction code, the method comprising:
storing personal data in a consumer-designated section of a secure repository, which is connected to a data communications network;
approving at least one segment of advice instruction code or service computer instruction code for execution to perform operations in respect of a consumer's personal data file by receiving authorization from the consumer to store the at least one segment of advice instruction code or service computer instruction code in the consumer-designated section of the secure repository;
authorizing access to the at least one segment of advice instruction code or service computer instruction code across the data communication network to at least one advice provider, service provider, class of advice providers or class of service providers, to execute the at least one segment of advice instruction code or service computer instruction code and to store results in the consumer-designated section of the secure repository;
allowing access to the consumer-designated section of the secure repository to the at least one advice provider, service provider, class of advice providers or class of service providers, wherein the consumer-designated section of the secure repository accessed include designated sections relating to advice or service that are provided by the at least one advice provider, service provider, class of advice providers or class of service providers receiving access; and
executing within the secure repository the at least one segment of advice instruction code or service computer instruction code in response to input from the at least one advice provider, service provider, class of advice providers or class of service providers.

### Claim 12 (depends on 11)

A method according to claim 11 wherein the personal data comprises data representing at least one of the following:
values or attitudes of the consumer;
personal goals that the consumer intends to achieve in a specified period of time;
preferred outcomes for the consumer over a specified period of time; and
a prioritized listing of any one or more of values or attitudes of the consumer, personal goals that the consumer intends to achieve in a specified period of time, and preferred outcomes of the consumer over a specified period of time.

### Claim 13 (depends on 11)

A method according to claim 11 further comprising storing and designating consumer computer instruction code, through the use of a processor, in the consumer-designated section of the secure repository that is to be accessible to at least one other consumer.

### Claim 14 (depends on 13)

A computer implemented method according to claim 13 wherein the consumer computer instruction code is allowed to be configured by the consumer to provide access to the consumer-designated section of the secure repository to at least one other consumer.

### Claim 15 (depends on 11)

A method according to claim 11 further comprising storing and designating consumer computer instruction code, through the use of a processor, in the consumer-designated section of the secure repository that is to be accessible to at least one class of consumers.

### Claim 16 (depends on 15)

A computer implemented method according to claim 15 wherein the consumer computer instruction code is allowed to be configured by the consumer to provide to the consumer-designated section of the secure repository to at least one class of consumers.

### Claim 17 (depends on 11)

A method according to claim 11 further comprising instructions for:
one or more processors executing instruction code that records instances of access to items of personal data in the secure repository.

### Claim 18 (depends on 11)

A computer implemented method according to claim 11 further comprising:
providing the consumer an ability to alter authority of the authorized advice provider or service provider.

### Claim 19 (depends on 11)

A computer implemented method according to claim 11 further providing a result to an advice provider or service provider without revealing underlying personal items of data.

### Claim 20

A computer readable medium having computer instruction code for performing a method of providing advice or service to a consumer embedded thereon, the computer instruction code being executable by a processor and comprising instructions for:
receiving a request from the consumer to store personal data in a consumer-designated section of a secure repository that is connected to a data communications network;
receiving details from the consumer of at least one advice provider, service provider, class of advice providers or class of service providers authorized to provide advice or services to the consumer;
receiving a request from the consumer to store a segment of advice instruction code or service computer instruction code in the consumer-designated section of the secure repository;
receiving a request from an authorized advice provider or service provider to access the segment of advice instruction code or service computer instruction code in the consumer-designated section of the secure repository upon provision of necessary authentication, the authorized advice provider or service provider executing within the secure repository the segment of advice instruction code or service computer instruction code in response to input from the at least one advice provider, service provider, class of advice providers or class of service providers, in the consumer-designated section of the secure repository and depositing results into to the consumer-designated section of the secure repository, wherein the results represent advice or service provided to the consumer; and
receiving a request from the consumer to access the results deposited into the consumer-designated section of the secure repository.

### Claim 21 (depends on 20)

A computer readable medium according to claim 20, further comprising instructions for:
receiving a request from the authorized advice provider or service provider to access information relating to advice or service previously deposited by another advice provider or service provider into the consumer-designated section of the secure repository; and
allowing the authorized advice provider or service provider to access the information previously deposited by the other advice provider or service provider if permitted to do so.

### Claim 22 (depends on 21)

A computer readable medium according to claim 21, further comprising instructions for:
receiving details from the consumer specifying which of the information previously deposited is to be accessible by the authorized advice or service provider.

### Claim 23 (depends on 20)

A computer readable medium according to claim 20, wherein the personal data comprises data selected from the group consisting of at least one of the following:
an indication of values or attitudes of the consumer;
an indication of at least one personal goal that the consumer intends to achieve over a specified period of time;
an indication of preferred outcomes of the consumer over a specified period of time; and
an indication of a priority of any one of the values or attitudes of the consumer, the at least one personal goal that the consumer intends to achieve in a specified period of time, and the preferred outcomes over a specified period of time.

### Claim 24 (depends on 20)

A computer readable medium according to claim 20, further comprising instructions for at least one of the following:
recording instances of access to items of the personal data in the consumer-designated section of the secure repository;
recording instances of depositing information in the consumer-designated section of the secure repository; and
recording instances of changes to the items of the personal data in the consumer-designated section of the secure repository.

### Claim 25 (depends on 20)

A computer readable medium according to claim 20, further comprising instructions for:
receiving details from the consumer regarding storing and designating consumer computer instruction code in the consumer-designated section of the secure repository that is to be accessible to at least one other consumer.

### Claim 26 (depends on 25)

A computer readable medium according to claim 25 further comprising:
allowing the consumer computer instruction code to be configured by the consumer to provide access to items of the in the consumer-designated sections of the secure repository to the at least one other consumer.

### Claim 27 (depends on 20)

A computer readable medium according to claim 20, further comprising instructions for:
receiving details from the consumer regarding storing and designating consumer computer instruction code in the consumer-designated section of the secure repository that is accessible to at least one class of consumers.

### Claim 28 (depends on 27)

A computer readable medium according to claim 27 further comprising:
allowing the consumer to configure the consumer computer instruction code to provide access to the consumer-designated sections of the secure repository to at least one other class of consumers.

### Claim 29 (depends on 20)

A computer readable medium according to claim 20, further comprising instructions for:
receiving, from the consumer, details of at least one advice provider, service provider, class of advice providers or class of service provider for whom authority is to be altered.
