Web conference performance monitoring system

A system for monitoring a Web conference's performance comprising:

• a local processor;
• memory operably connected to the local processor comprising a presentation cache server positioned between an audience computer and a presentation computer;
• a monitor operably connected to the local processor;
• content loaded into the memory and operable by the local processor;
• and
• an audience screen preview program loaded into the memory and operable by the local processor, wherein the audience screen preview program instructs the local processor to measure network throughput of a network connection between the local processor and a remote processor and display at least a portion of the content on the monitor operably connected to the local processor by simulating the content being transmitted to the monitor operably connected to the local processor over the network connection to represent an audience computer configuration using a resolution of a monitor operably connected to the remote processor and the network throughput of a respective network connection between the local processor and the remote processor for the selected representative audience computer configuration;
• the audience screen preview program also instructs the processor to display to a presenter information including load time and resolve time, resolve time and average request packet count;
• and
• in response to receiving instructions from the local processor at one or more of the remote processors, the one or more of the remote processors performing an action including dynamically adjusting the bandwidth of each audience computer using the bandwidth of a network connection between the local processor and the one or more of the remote processors, driving presentation at each audience computer using real time playback of scripts and actions of the presenter, downloading the content in advance to each audience computer, and dynamically determining a network speed of each audience computer.

A method for monitoring a multi-user Web conference's performance comprising:

• identifying each audience member in the Web conference;
• displaying a content of the Web conference to each audience member through a presentation cache server positioned between an audience computer and a presentation computer;
• identifying a specific performance attribute of the Web conference for each audience member in the Web conference;
• determining an average performance attribute using the identified specific performance attribute;
• determining a relative performance attribute of each audience member in the Web conference, wherein the relative performance attribute is based on the average performance attribute and the specific performance attribute;
• presenting the relative performance attribute of each audience member in the Web conference to a presenter of the Web conference;
• and
• displaying on the presentation computer information including average request packet count, client time, network time, server time and a portion of the content on a monitor operably connected to the presentation computer for a selected representative audience computer configuration using a resolution of a monitor operably connected to the audience computer and network throughput of a respective network connection between the presentation computer and the audience computer for the selected representative audience computer configuration;
• and
• in response to receiving instructions from the local processor at one or more of the remote processors, the one or more of the remote processors performing an action including dynamically adjusting the bandwidth of each audience computer using the bandwidth of a network connection between the local processor and the one or more of the remote processors, driving presentation at each audience computer using real time playback of scripts and actions of the presenter, downloading the content in advance to each audience computer, and dynamically determining a network speed of each audience computer.