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US 8,527,385 B2Granted
Stakeholder collaboration
AssigneeEthoca Technologies, Inc.
InventorsTrevor Fred Roy Clarke, Warren De Villiers, Andre Ryan Edelbrock, Steve Frook, Darryl Green, Keegan Johnson
Life of this patent
Estimating the term…
Abstract
A technique for improving collaboration between relevant parties in a commercial transaction involves sending a timely alert to stakeholders with regard to a presumably fraudulent transaction. A system constructed in accordance with techniques described in this paper can integrate multiple stakeholders and service providers. The system can facilitate alerting stakeholders of a presumably fraudulent transaction and/or enabling stakeholders to alert other stakeholders.
Claims5
A stakeholder collaboration system, comprising:
- a collaboration facilitator system;
- a facilitator datastore, coupled to the collaboration facilitator system, configured to store a collaborative transaction record that includes a commercial transaction record for a transaction between a customer and a merchant;
- a network interface, coupled to the collaboration facilitator system, to facilitate communication through a network;
- wherein, in operation, the collaboration facilitator system:
- generates an assessor-confirmed fraud risk alert including a feedback mechanism and an indication of assessor-confirmed fraud risk;
- makes the assessor-confirmed fraud risk alert available to a merchant device;
- receives feedback from the merchant device, including an indication of results of countermeasures taken in association with the commercial transaction;
- generates an alert updating message from the feedback, including an indication of the results of countermeasures taken in association with the commercial transaction;
- makes the alert updating message available to an issuer device, whereby consistent data regarding countermeasures taken regarding the commercial transaction is available to the issuer device.
6 more elements
Dependencies are inferred from the claim text.