Conversational lexicon analyzer

A computer implemented method for analyzing conversational data, the method comprising:

• receiving first conversational data that is produced by an entity;
• identifying a first set of lexical features from the first conversational data;
• reducing, by a computer, the first set of lexical features to generate a first language map;
• and
• storing the first language map into a corpus of language maps in association with the entity, the corpus comprising a plurality of language maps that are associated with different entities.

A computer program product for analyzing conversational data, the computer program product comprising a non-transitory computer-readable medium containing instructions, the instructions executable by one or more processors for:

• receiving first conversational data that is produced by an entity, the conversational data received from a source that is associated with the entity, the entity comprising a category of persons;
• identifying a first set of lexical features from the first conversational data, the first set of lexical features comprising groups of one or more words from the first conversational data;
• reducing the first set of lexical features based on a frequency of lexical features in the first conversational data and also based on overlaps between lexical features in the first set and lexical features in the corpus;
• generating a first language map based on the reduced set of lexical features;
• and
• storing the first language map into the corpus in association with the entity.

A computer program product for analyzing conversational data, the computer program product comprising a non-transitory computer-readable medium containing instructions, the instructions executable by one or more processors for:

• receiving first conversational data that is produced by an entity;
• identifying a first set of lexical features from the first conversational data;
• reducing the first set of lexical features to generate a first language map;
• and
• storing the first language map into a corpus of language maps in association with the entity, the corpus comprising a plurality of language maps that are associated with different entities.