Visual voicemail unavailability solution

A system comprising:

• a transceiver;
• a memory comprising computer instructions;
• a processor coupled to the memory, wherein the processor, when executing the computer instructions, the processor effectuates operations comprising:
• transmitting a new message notification to a wireless device;
• setting a timer;
• determining that the timer has expired and that a data communications connection has not been established between the wireless device and the visual voicemail server;
• and
• responsive to determining that the timer has expired and that the data communications connection has not been established between the wireless device and the visual voicemail server, transmitting an alternate voicemail access instruction to the wireless device.

A tangible computer-readable storage medium comprising computer-executable instructions that, when executed by a processor, cause the processor to effectuate operations comprising:

• receiving, via a transceiver, visual voicemail content;
• instructing the transceiver to transmit a new message notification to a wireless device;
• setting a timer;
• determining that the timer has expired and that a data communications connection has not been established between the wireless device and a visual voicemail server;
• and
• responsive to determining that the timer has expired and that the data communications connection has not been established between the wireless device and the visual voicemail server, instructing the transceiver to transmit an alternate voicemail access instruction to the wireless device.