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US 8,510,391 B2Granted
Jury system for use in online answers environment
AssigneeYahoo! Inc.
InventorsAnirban Dasgupta, Arpita Ghosh
Life of this patent
Estimating the term…
Abstract
A system for resolving disputes in an online answers community is disclosed. The system improves the system's ability to resolve reports of abuse.
Claims28
A method comprising:
- maintaining reputation scores for members of an online community, each reputation score corresponding to a member of the online community and representing a perceived value of contributions of the corresponding member to the online community;
- selecting a subset of members from a set of the members in the online community as a plurality of juror candidates, the subset of members being smaller than the set of members in the online community;
- wherein selecting the subset of members comprises selecting one or more members from the online community to be in the plurality of juror candidates based at least on one or more reputation scores associated with the one or more members;
- in response to an abuse report concerning content provided by a particular member of the online community, sending one or more invitations to invite the plurality of juror candidates to provide input concerning the abuse report;
- receiving input concerning the abuse report from one or more jurors in the plurality of juror candidates;
- based at least on the input received from the one or more jurors, selecting a manner of responding to the abuse report;
- and
- responding to the abuse report in the manner that was selected based on the input;
- wherein the method is performed by one or more computer devices.
6 more elements
A method comprising:
- receiving, from a complaining member of an online community, an abuse report concerning content submitted by a particular member of the online community;
- selecting, as juror candidates for responding to the abuse report, one or more members from a set of members in the online community;
- wherein how many members are selected as juror candidates for the abuse report is based at least on one or more reputation scores for one or both of:
- the particular member of the online community that submitted the content concerning which the abuse report has been received and the complaining member of the online community who initiated the abuse report;
- wherein the one or more members includes less than all members in the online community;
- in response to the abuse report, sending one or more invitations to invite the selected juror candidates to provide input concerning the abuse report;
- receiving input concerning the abuse report from one or more jurors of the selected juror candidates;
- based at least on the input received from the one or more jurors, selecting a manner of responding to the abuse report;
- and
- responding to the abuse report in the manner that was selected based on the input;
- wherein the method is performed by one or more computer devices.
8 more elements
A method comprising:
- selecting a subset of members from a set of members in an online community as a plurality of juror candidates, the subset of members being smaller than the set of members in the online community;
- in response to an abuse report concerning content provided by a particular member of the online community, sending one or more invitations to invite the plurality of juror candidates to provide input concerning the abuse report;
- receiving input concerning the abuse report from one or more jurors in the plurality of juror candidates;
- based at least on the input received from the one or more jurors, selecting a manner of responding to the abuse report;
- and
- responding to the abuse report in the manner that was selected based on the input;
- determining a measure of agreement in the input received from the one or more jurors;
- based on the measure of agreement, performing one or more of:
- determining a priority level for review of the selected manner of responding to the abuse report, determining whether to review the selected manner of responding to the abuse report, or determining a timeframe for reviewing an appeal of the selected manner of response;
- wherein the method is performed by one or more computing devices.
7 more elements
Dependencies are inferred from the claim text.