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US 8,509,756 B2Granted
System and method for reporting loss of broadband connectivity
AssigneeAT&T Intellectual Property I, L.P.
InventorsShiv Kumar, Paritosh Bajpay, Jackson Liu, Narendra Ravi
Life of this patent
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Abstract
The subject disclosure provides a system and methods for a central network monitoring authority to be automatically alerted upon loss of broadband connectivity at a residential gateway. In connection with detecting a connectivity loss in a residential gateway, traceable alert data is created, a mobile device is located within range of an associated femto cell, the traceable alert data is provided to the mobile device; and the mobile device is then employed to transmit the traceable alert data to a central network monitoring authority.
Claims37
A method, comprising:
- in response to performance parameter data associated with a transmission link that couples a residential gateway device to a network device of a wide area network being determined to fail to satisfy a defined performance criterion, determining, by the residential gateway device comprising a processor, notification data indicative of a network performance incident;
- determining, by the residential gateway device, a first femto access point device within a specified distance from a second femto access point device that is coupled to the residential gateway device;
- and
- directing, by the residential gateway device, the notification data to the first femto access point device to facilitate a transmission of the notification data to a network server via a mobile device coupled to the first femto access point device, wherein the transmission of the notification data to the network server facilitates determining, based on the notification data, a corrective action associated with the network performance incident that rectifies failure of the performance parameter data to satisfy the defined performance criterion.
1 more element
A method, comprising:
- receiving, by a mobile device comprising a processor, notification data related to a network performance incident associated with a transmission link that couples a residential gateway device to a network device of a wide area network in response to determining that performance parameter data associated with the transmission link fails to satisfy a defined performance criterion, wherein the receiving comprises receiving the notification data from the residential gateway device via a first femto access point device that serves the mobile device and is located within a specified distance from a second femto access point device that is coupled to the residential gateway device;
- and
- facilitating, by the mobile device, a transmission of the notification data to a network server via a macro network, wherein the transmission of the notification data to the network server facilitates determining, based on the notification data, a corrective action associated with the network performance incident to that rectifies failure of the performance parameter data to satisfy the defined performance criterion.
A tangible computer-readable medium comprising computer-executable instructions that, in response to execution, cause a residential gateway device comprising a processor to perform operations, comprising:
- in response to verifying that performance parameter data associated with a transmission link that couples a residential gateway device to a network device of a wide area network fails to satisfy a defined performance criterion, determining notification data indicative of a network performance incident;
- facilitating a determination of a first femto access point device that is located within a specified distance from a second femto access point device, wherein the second access point device is coupled to the residential gateway device;
- and
- subsequent to a selection of selecting a mobile device coupled to the first femto access point device, directing the notification data to a network server via the mobile device, wherein the notification data is utilized by the network server to facilitate a determination of a corrective action associated with the network performance incident that remedies failure of the performance parameter data to satisfy the defined performance criterion.
1 more element
A residential gateway device, comprising:
- a memory to store instructions;
- and
- a processor, coupled to the memory, that facilitates execution of the instructions to perform operations, comprising:
- in response to a determination that performance parameter data associated with a transmission link that couples the residential gateway device to a network device of a wide area network fails to satisfy a defined performance criterion, determining notification data indicative of a network performance incident,
- facilitating a determination of a first femto access point device that is located within a specified distance from a second femto access point device, wherein the second femto access point device is coupled to the residential gateway device, and
- facilitating a transmission of the notification data to the first femto access point device, wherein the notification data is directed from the first femto access point device to a network server via a mobile device coupled to the first femto access point device to facilitate implementation of a corrective action associated with the network performance incident and wherein the corrective action is determined to ensure that the performance parameter data satisfies the defined performance criterion.
3 more elements
Dependencies are inferred from the claim text.