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US 8,509,392 B2Granted
Communications via a media content device
AssigneeComcast Cable Communications, LLC
InventorFranklyn Athias
Life of this patent
Estimating the term…
Abstract
Various aspects are described that may provide various communications services. These services may provide for the ability of a user to initiate or request a communication with a third party, such as an emergency service party or a vendor, using a network-coupled device that may be pre-associated with a physical address.
Claims20
A method, comprising:
- providing content over a network to a first device that is configured to display the content;
- receiving a first request from a user;
- determining, by a computer, a first contact destination based on which portion of the content is being displayed by the first device when the first request is made;
- determining a second contact destination of a second device based on an identity of the first device;
- and
- establishing a communication session between the determined first and second contact destinations.
3 more elements
A method, comprising:
- providing content over a network to a first device that is configured to display the content;
- receiving a first request from a user;
- determining, by a computer, a first contact destination based on which portion of the content is being displayed by the first device when the first request is made;
- and
- sending, to the first contact destination, a message that identifies a second contact destination.
2 more elements
A method, comprising:
- receiving a request generated by a first device;
- determining, by a computer, a type of the request;
- if the request is determined to be a first type of request, then determining, by the computer, a first contact destination based on an identity of the first device;
- and
- if the request is determined to be a second type of request, then determining, by the computer, a second contact destination based on which portion of video content is being displayed by the first device when the first request is made.
2 more elements
A method, comprising:
- receiving, over a network, a selection from a user of an emergency contact destination;
- storing data associating the emergency contact destination with a first device;
- receiving, over the network, an emergency service request from the first device;
- and
- responsive to the emergency service request:
- determining from the data the emergency contact destination associated with the first device, and
- establishing a communication session between the user and the emergency contact destination.
4 more elements
Dependencies are inferred from the claim text.