User-triggered diagnostic data gathering

A computer-readable storage medium storing a plurality of instructions for controlling a processor to determine a diagnostic action in a monitored system, the plurality of instructions comprising:

• instructions that cause the processor to detect a condition in the monitored system;
• instructions that cause the processor to determine context data for the detected condition;
• instructions that cause the processor to receive a user action parameter at the time of the detection of the condition;
• instructions that cause the processor to determine a diagnostic action to be performed responsive to the detected condition based upon the context data determined;
• instructions that cause the processor to output information recommending execution of the diagnostic action;
• instructions that cause the processor to provide the user action parameter to a user;
• instructions that cause the processor to receive user input indicating that the diagnostic action is approved for execution;
• instructions that cause the processor to determine a later point in time based upon the user input;
• and
• instructions that cause the processor to execute the diagnostic action at the later point in time using the context data determined for the detected condition and the user action parameter.

A system for determining a diagnostic action in a monitored system, the system comprising:

• a memory;
• and
• a processor coupled to the memory;
• wherein the processor is configured to:
• detect a condition in the monitored system;
• determine context data for the detected condition;
• receive a user action parameter at the time of the detection of the condition;
• determine a diagnostic action to be performed responsive to the detected condition based upon the context data determined;
• output information recommending execution of the diagnostic action;
• provide the user action parameter to a user;
• receive user input indicating that the diagnostic action is approved for execution;
• determine a later point in time based upon the user input;
• and
• execute the diagnostic action at the later point in time using the context data determined for the detected condition and the user action parameter.