Method and apparatus for creating a social network map of non-voice communications
AssigneeAT&T Intellectual Property I, L.P.
InventorSanjay Macwan
Life of this patent
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Abstract
A method, apparatus and computer readable medium for creating a social network map using non-voice communications are disclosed. For example, the method registers employment data of an employee, monitors non-voice communications of the employee, generates a social network map of the non-voice communications of the employee and analyzes the social network map to provide at least one correlation.
Claims17
A method for creating a social network map using non-voice communications, comprising:
- registering, by a processor, employment data of an employee;
- monitoring, by the processor, non-voice communications of the employee;
- generating, by the processor, a social network map of the non-voice communications of the employee and in accordance with the employment data;
- analyzing, by the processor, the social network map to provide a correlation to a network resource;
- and
- reallocating, by the processor, an additional network resource between the employee and another employee in the social network map based upon the correlation to support non-voice communications between the employee and the another employee;
- wherein the generating comprises:
- correlating information from the employment data to meta data associated with each one of the non-voice communications;
- determining a recipient and a location of each one of the non-voice communications based upon the correlating;
- associating a link between the employee and the recipient;
- and generating a score for each link between the employee and the recipient.
A non-transitory computer-readable medium having stored thereon to store a plurality of instructions, the plurality of instructions including instructions which, when executed by a processor, cause the processor to perform a method operations for creating a social network map using non-voice communications, the operations comprising:
- registering employment data of an employee;
- monitoring non-voice communications of the employee;
- generating a social network map of the non-voice communications of the employee and in accordance with the employment data;
- analyzing the social network map to provide a correlation to a network resource;
- and reallocating an additional network resource between the employee and another employee in the social network map based upon the correlation to support non-voice communications between the employee and the another employee;
- wherein the generating comprises:
- correlating information from the employment data to meta data associated with each one of the non-voice communications;
- determining a recipient and a location of each one of the non-voice communications based upon the correlating;
- associating a link between the employee and the recipient;
- and
- generating a score for each link between the employee and the recipient.
An apparatus for creating a social network map using non-voice communications, comprising:
- a processor;
- and a computer-readable medium in communication with the processor, to store a plurality of instructions including instructions which, when executed by the processor, cause the processor to perform operations, the operations comprising:
- registering employment data of an employee;
- monitoring non-voice communications of the employee;
- generating a social network map of the non-voice communications of the employee and in accordance with the employment data;
- and analyzing the social network map to provide a correlation to a network resource;
- and
- reallocating an additional network resource between the employee and another employee in the social network map based upon the correlation to support non-voice communications between the employee and the another employee;
- wherein the generating comprises:
- correlating information from the employment data to meta data associated with the non-voice communications;
- determining a recipient and a location of each one of the non-voice communications based upon the information that is correlated;
- associating a link between the employee and the recipient;
- and
- generating a score for each link between the employee and the recipient.
Dependencies are inferred from the claim text.