System and method for detecting a possible error in a customer provided product order quantity
AssigneeW.W. Grainger, Inc.
InventorGeoffry A. Westphal
Life of this patent
Estimating the term…
Abstract
Prior ordering history of a product is examined to determine an historical ordering quantity distribution for a product. A customer specified, to-be-purchased quantity of a product is then compared against the determined historical ordering-quantity frequency distribution for the product. When the customer specified, to-be-purchased quantity of the product falls below a certain probability threshold determined using the historical ordering-quantity frequency distribution, or is otherwise suspicious, the customer is notified of a suspected error in the provided product order quantity and/or asked to verify if the provided product quantity is correct.
Claims11
A non-transitory computer-readable media having computer readable instructions stored thereon that, when executed by a processor, cause the processor to perform steps comprising:
- causing an order form webpage to be presented on a client computer system in communication with an e-commerce server system, the order form webpage having information representative of a product desired to be purchased from a wholesaler and a customer-entry field in which is specified a quantity of the product desired to be purchased;
- using data contained within an historical order frequency distribution table for the product to determine if the specified quantity of the product has been ordered in the past in a frequency that is less than a predetermined number of times;
- and
- when it is determined that the specified quantity of the product has been ordered in the past in a frequency that is less than a predetermined number of times providing a notification to the consumer at the client computing device that the specified quantity of the product is suspected to be in error.
Dependencies are inferred from the claim text.