Intelligent wireless dispatch systems

An intelligent wireless dispatch system comprising:

• a dispatch computer;
• a first server coupled to the dispatch computer;
• a second server coupled to the dispatch computer;
• and
• one or more mobile data terminals, wherein each mobile data terminal is configured to be positioned on a vehicle and is communicably coupled to the first and second servers over a wireless communication network;
• wherein:
• the dispatch computer and the one or more mobile data terminals are configured to be in two-way voice communication via a voice over IP protocol over the wireless communication network such that:
• a dispatcher operating the dispatch computer may initiate a voice over IP communication session with one or more mobile data terminals routed through the first server and over the wireless communication network;
• and
• a driver operating an individual mobile data terminal may send a call request to the dispatcher that is transmitted over the wireless communication network and routed through the second server, wherein the call request is added to a call request queue on the dispatch computer;
• and
• the dispatch computer and the one or more mobile data terminals are operable to exchange predefined text messages over the wireless communication network and routed through the second server.

An intelligent wireless dispatch system comprising:

• a dispatch computer;
• and
• one or more mobile data terminals configured to be positioned on a vehicle and in wireless communication with the dispatch computer;
• wherein:
• the dispatch computer is configured to be coupled to a graphical display;
• the dispatch computer is programmed to:
• display on the graphical display a plurality of drivers arranged in a driver stack by an exception type and an exception time, each driver of the plurality of drivers is associated with a vehicle;
• receive exception information from each mobile data terminal;
• and
• update an arrangement of the plurality of drivers in the driver stack in accordance with the exception information;
• and
• the dispatch computer and the one or more mobile data terminals are configured to be in two-way voice communication via a voice over IP protocol over the wireless communication network such that:
• a dispatcher operating the dispatch computer may initiate a voice over IP communication session over the wireless communication network;
• and
• a driver operating an individual mobile data terminal may send a call request to the dispatcher that is transmitted over the wireless communication network and routed through the second server, wherein the call request is added to a call request queue.