Method and system for providing a contact attempt service
AssigneeCisco Technology, Inc.
InventorsLabhesh Patel, Johnny H. Lee, Fadi R. Jabbour, David C. Lee
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Abstract
A method for providing a contact attempt service includes detecting an attempt of a first user to contact a second user through a first communication method and detecting contact between the first user and the second user through a second communication method. The method also includes removing a contact attempt indicator associated with the attempt of the first user to contact the second user through the first communication method.
Claims20
A method for providing a contact attempt service, comprising:
- detecting an attempt of a first user to contact a second user through a first communication method;
- detecting contact between the first user and the second user through a second communication method;
- determining that a time interval between the attempt of the first user to contact the second user through the first communication method and the detected contact between the first user and the second user through the second communication method is shorter than a predetermined threshold amount of time;
- and
- removing a contact attempt indicator associated with the attempt of the first user to contact the second user through the first communication method based on the determination that the time interval between the attempt of the first user to contact the second user through the first communication method and the detected contact between the first user and the second user through the second communication method is shorter than a predetermined threshold amount of time.
A system for providing a contact attempt service, comprising:
- a processor operable to detect an attempt of a first user to contact a second user through a first communication method;
- a presence server coupled to the processor and operable to detect contact between the first user and the second user through a second communication method
- the processor operable to determine that a time interval between the attempt of the first user to contact the second user through the first communication method and the detected contact between the first user and the second user through the second communication method is shorter than a predetermined threshold amount of time;
- and
- the processor operable to remove a contact attempt indicator associated with the attempt of the first user to contact the second user through the first communication method based on the determination that the time interval between the attempt of the first user to contact the second user through the first communication method and the detected contact between the first user and the second user through the second communication method is shorter than a predetermined threshold amount of time.
A system for providing a contact attempt service, comprising:
- means for detecting an attempt of a first user to contact a second user through a first communication method;
- means for detecting contact between the first user and the second user through a second communication method;
- means for determining that a time interval between the attempt of the first user to contact the second user through the first communication method and the detected contact between the first user and the second user through the second communication method is shorter than a predetermined threshold amount of time;
- and
- means for removing a contact attempt indicator associated with the attempt of the first user to contact the second user through the first communication method based on the determination that the time interval between the attempt of the first user to contact the second user through the first communication method and the detected contact between the first user and the second user through the second communication method is shorter than a predetermined threshold amount of time.
Logic embodied in a non-transitory computer readable medium, the computer readable medium comprising code operable to:
- detect an attempt of a first user to contact a second user through a first communication method;
- detect contact between the first user and the second user through a second communication method;
- determine that a time interval between the attempt of the first user to contact the second user through the first communication method and the detected contact between the first user and the second user through the second communication method is shorter than a predetermined threshold amount of time;
- and
- remove a contact attempt indicator associated with the attempt of the first user to contact the second user through the first communication method based on the determination that the time interval between the attempt of the first user to contact the second user through the first communication method and the detected contact between the first user and the second user through the second communication method is shorter than a predetermined threshold amount of time.
Dependencies are inferred from the claim text.