Systems and methods for proactive management of a communication network through monitoring a user network interface

A system to proactively monitor user network interfaces, the system comprising:

• a message parser to:
• determine that an exception message received from a network element is related to a physical port;
• and
• obtain first information related to operation of the physical port from the received exception message;
• and
• a processor communicatively coupled with the message parser, the processor to:
• determine that the physical port implements both a first user network interface and a second user network interface;
• combine the first information with second information related to operation of a first logical port implementing the first user network interface, but not implementing the second user network interface, to assess performance of the first user network interface;
• and
• combine the first information with third information related to operation of a second logical port implementing the second user network interface, but not implementing the first user network interface, to assess performance of the second user network interface.