Call quality and coverage improvement in mobile wireless communication networks

A method for improving call quality within a mobile wireless communications network, the method comprising:

• providing one or more rules related to call quality in the wireless communications network;
• collecting key performance indicators from the wireless communications network, the key performance indicators comprising data indicating a count of events triggered by at least one of an uplink quality falling below a threshold or a maximum allowed downlink power state;
• correlating the key performance indicators with the one or more rules relating to at least one of adjusting a handover configuration or a maximum downlink power per user;
• generating adjustments to one or more parameters within the wireless communications network in response to the key performance indicators correlating to the one or more rules;
• and
• applying the generated adjustments to the wireless communications network.

A non-transitory computer storage medium having computer-executable instructions stored thereon which, when executed by a computer system, cause the computer system to:

• provide one or more rules relating performance indicators to parameters within a wireless communications network;
• collect values for the performance indicators from the wireless communications network, the performance indicators comprising data indicating a count of events triggered by at least one of an uplink quality falling below a threshold or a maximum allowed downlink power state, and being associated with at least one cell within the wireless communications network;
• correlate the performance indicators with the one or more rules;
• generate adjustments the parameters in response to the performance indicators correlating to the one or more rules;
• and
• apply the generated adjustments to the wireless communications network by adjusting a pilot power or an antenna tilt associated with the at least one cell.