Technique for requesting and providing in-call services
AssigneeTelefonaktiebolaget LM Ericsson (publ)
InventorsRogier August Caspar Joseph Noldus, Pieter Van Rijnsoever
Life of this patent
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Abstract
A technique for requesting and providing in-call services encompasses a method of calling an information service during an ongoing call between two or more call parties. The method comprises the steps of receiving, during the ongoing call, a message from a first call party, determining that the message requests the provision of information associated with a second call party, obtaining a first identifier indicative of the second call party and sending a service request including the first identifier to the information service.
Claims17
A method of requesting an information service during an ongoing call between two or more call parties, wherein the information service has access to information associated with the call parties, the method comprising the steps of:
- establishing the call between the two or more call parties;
- receiving, during the ongoing call, a message from a first call party in the two or more call parties;
- determining that the message requests the provision of information associated with a second call party in the two or more call parties;
- obtaining a first identifier indicative of the second call party, wherein the first identifier is obtained from a database;
- adding the first identifier in a service request;
- and
- sending the service request including the first identifier to the information service.
A network device for requesting an information service during an ongoing call between two or more call parties, wherein the information service has access to information associated with the call parties, the network device comprising:
- a first interface adapted to receive, during the ongoing call, a message from a first call party in the two or more call parties;
- a message handler adapted to determine that the message requests the provision of information associated with a second call party in the two or more call parties;
- a component adapted to obtain a first identifier indicative of the second call party, wherein the first identifier is obtained from an IS (Interned Service) database;
- and
- a second interface adapted to send a service request including the identifier to the information service;
- the device being adapted to establish the call;
- and
- add the first identifier in the service request.
A network system having a network device and a network server for providing information during an ongoing call between two or more call parties, wherein the network server has access to information associated with the call parties, the network server comprising:
- a first interface adapted to establish a connection to the network device;
- the first interface further adapted to receive from the network device, during the ongoing call, a service request that has been initiated by a first call party in the two or more call parties;
- an analyzer adapted to analyze the service request to determine a first identifier relating to a second call party in the two or more call parties;
- a processor adapted to obtain information associated with the first identifier;
- and
- a second interface adapted to send the information towards the requesting first call party.
Dependencies are inferred from the claim text.