Inhibition of telephony based phishing
AssigneeInternational Business Machines Corporation
InventorsPatrick J. O'Sullivan, Edith H. Stern, Robert C. Weir, Barry E. Willner
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Abstract
Embodiments of the present invention address deficiencies of the art in respect to telephonic phishing and provide a method, system and computer program product for preventing telephonic phishing. In an embodiment of the invention, a method for preventing telephonic phishing can be provided. The method can include receiving in a third-party validation service a request by an enterprise caller to establish a telephone call with a customer, validating the enterprise caller in the third-party validation service, and notifying the customer of whether or not the enterprise caller is legitimate or illegitimate.
Claims19
A method for preventing telephonic phishing, the method comprising:
- receiving in a third-party validation service a request by an enterprise caller to establish a telephone call with a customer;
- validating the enterprise caller in the third-party validation service;
- and,
- notifying the customer of whether or not the enterprise caller is legitimate or illegitimate.
A validation data processing system configured for preventing telephonic phishing, the system comprising:
- a validation service executing in a host server;
- an enterprise caller coupled to the validation service over a public switched telephone network (PSTN);
- and,
- anti-phishing logic coupled to the validation service, the logic comprising program code enabled to receive a request by the enterprise caller to establish a telephone call with a customer, to validate the enterprise caller and to provide notice to the customer of whether or not the enterprise caller is legitimate or illegitimate.
A computer program product comprising a computer usable storage medium embodying computer usable program code for preventing telephonic phishing, the computer program product comprising:
- computer usable program code for receiving in a third-party validation service a request by an enterprise caller to establish a telephone call with a customer;
- computer usable program code for validating the enterprise caller in the third-party validation service;
- and,
- computer usable program code for notifying the customer of whether or not the enterprise caller is legitimate or illegitimate.
Dependencies are inferred from the claim text.