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US 8,300,774 B2Granted
Method for operating a voice mail system
AssigneeAvaya Inc.
InventorDorota Kochanowska
Life of this patent
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Abstract
A method for operating a voice mail system connected to a telecommunication system, having a recorder with a message storage connected thereto, shall enable a particularly flexible use of a speech message stored in the voice mail system. For this purpose, according to the invention, a speech message collected by the recorder, storable as a speech information in the message storage is converted by means of a speech-to-text conversion module into a text message.
Claims14
A method for operating a voice mail system connected to a telecommunication system, comprising:
- providing a message store, wherein the message store is operable to store both voice mail messages and text messages;
- providing a recorder, the recorder connected with the message store;
- collecting, by the recorder, a speech message, the speech message being storable as a speech information in the message storage;
- storing the collected speech message as speech information in the message storage;
- converting, by a speech-to-text conversion module, the collected speech message into a text;
- determining a first language of the text message;
- the translation module determining a second language of a recipient;
- the translation module determining if the first language is unintelligible to the recipient based on the first language;
- and
- if the first language is unintelligible to the recipient, the translation module translating the text message from the first language to the second language.
7 more elements
Dependencies are inferred from the claim text.