System and method for distributed call monitoring/recording using the session initiation protocol (SIP)
AssigneeAvaya Inc.
InventorsSheldon Davis, Alan Johnston, Valentine Matula
Life of this patent
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AssigneeAvaya Inc.
InventorsSheldon Davis, Alan Johnston, Valentine Matula
Estimating the term…
The system and method described herein allows for full monitoring and recording of SIP calls by using standard SIP messages. During the call set up between a first SIP device and a second SIP device, information is derived from a first SIP INVITE message from a first SIP device. Information is then derived from a response message from the second SIP device. The monitor/recorder receives one or more SIP INVITE messages to set up a first media stream from the first SIP device and a second media stream from the second SIP device to the monitor/recorder. The monitor/recorder receives the first and/or second media stream. The monitor/recorder then records the first and/or second media stream. In addition, the system and method provide for recording on demand, required recording, and pause-and-resume recording of SIP calls.
A system for remote call monitoring of a call set up between a first Session Initiation Protocol (SIP) device and a second SIP device comprising:
A method for remote call monitoring comprising:
A method for distributed call monitoring comprising:
Dependencies are inferred from the claim text.