A management device for assisting the making of a broadband data connection to an end user terminal having an associated end user DSL modem from an Internet Service Provider, ISP, having a Point Of Presence, POP, on a backbone network, the data connection extending from the ISP POP across the backbone network to an interface device between the backbone network and an access network to which the end user terminal is connected, the access network including a Digital Subscriber Line Access Multiplexer, DSLAM, and a local loop extending between the DSLAM and the end user DSL modem, the management device including:
- a DSLAM interface for receiving messages from the DSLAM indicating the rate of the DSL connection established between the end user DSL modem and the DSLAM and an interface device interface for transmitting control messages to the interface device,
- a data store for storing data in respect of the broadband data connection, and
- a processor unit for processing messages received from the DSLAM in combination with data stored in the data store to generate control messages for sending to the interface device,
- wherein when a message received from the DSLAM indicates that a new control message should be sent to the interface device in order to re-provision the interface device to allow data through it at a new increased maximum rate corresponding to a new increased DSL connection data rate indicated in the message, the processor unit determines a delay period which depends upon the amount of the increase of the new maximum rate compared to the existing maximum rate for the connection at which the BRAS is currently provisioned,
- wherein the greater the increase of the new maximum rate compared to the existing maximum rate for the connection at which the BRAS is currently provisioned, the shorter the delay period, and
- wherein, upon or after expiry of this delay period, the management device is further operable to generate and send a control message to the interface device based on the information contained in the most recently received message from the DSLAM concerning the DSL connection.