Managing urgency indicators in electronic messaging
AssigneeInternational Business Machines Corporation
InventorsPatrick J. O'Sullivan, Edith H. Stern, Robert C. Weir, Barry E. Willner
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Abstract
A rating is applied in connection with a sender of an electronic message and a use of an urgency indicator for the electronic message. A different electronic message is received from the sender, and an urgency indicator established for the different electronic message is modified responsive to the applied rating.
Claims11
A method for managing urgency indicators in electronic messages, comprising:
- displaying a judgment score for an urgency indicator used by a sender of an electronic message, the judgment score being associated with the sender to indicate historical veracity or authenticity of the sender's use of urgency indicators;
- receiving a rating from a recipient of the electronic message, the rating indicating the recipient's opinion as to veracity or authenticity of the sender's use of the urgency indicator in the electronic message;
- and,
- modifying the judgment score associated with the sender based on the received rating from the recipient.
A computer program product comprising a computer-readable storage memory having stored therein computer usable program code for managing urgency indicators in electronic messages, the computer usable code, which when executed by a computer hardware system, causes the computer hardware system to perform
- displaying a judgment score for an urgency indicator used by a sender of an electronic message, the judgment score being associated with the sender to indicate historical veracity or authenticity of the sender's use of urgency indicators;
- receiving a rating from a recipient of the electronic message, the rating indicating the recipient's opinion as to veracity or authenticity of the sender's use of the urgency indicator in the electronic message;
- and,
- modifying the judgment score associated with the sender based on the received rating from the recipient.
A data processing system configured to manage urgency indicators in electronic messages, the system comprising:
- a processor configured to perform
- displaying a judgment score for an urgency indicator used by a sender of an electronic message, the judgment score being associated with the sender to indicate historical veracity or authenticity of the sender's use of urgency indicators;
- receiving a rating from a recipient of the electronic message, the rating indicating the recipient's opinion as to veracity or authenticity of the sender's use of the urgency indicator in the electronic message;
- and,
- modifying the judgment score associated with the sender based on the received rating from the recipient.
Dependencies are inferred from the claim text.