Technology agnostic universally applicable data model for a telecommunication service provider architecture

A method for configuring a telecommunication service provider architecture in which multiple support systems interoperate to provide telecommunication products and services to customers, the method comprising:

• establishing an enterprise service bus for routing telecommunication customer, product and service messages;
• establishing connectors through which the multiple support systems connect to the enterprise service bus in order to publish and subscribe those messages;
• and
• implementing across the enterprise service bus and connectors an object entity model comprising:
• a customer and billing account layer comprising:
• an organization entity encoding a partition of a customer base into multiple organizations that customers may belong to;
• a customer entity encoding the legal entity who purchase offered products and services;
• a contract entity encoding service agreements between the telecommunication service provider and the customers;
• an address entity encoding addresses for the customers;
• a billing account entity encoding the entity who is invoiced as a consequence of the purchase and the usage of the offered products and services;
• a billing profile entity encoding invoice generation information for the billing account related to the customers;
• a payment data entity encoding payment parameters selected by the customers;
• a service account entity encoding provisioning location information for the offered products and services;
• a contact entity encoding contact information for the customers;
• a user contact entity encoding contact information for a user of the offered products and services purchased by the customer;
• a refill entity encoding a refill request that a customer makes on a prepaid product or service;
• and,
• an adjustment entity encoding a pre-paid adjustment or a post-paid adjustment;
• an order and asset layer comprising:
• order aggregation entity encoding aggregations of ordered products and services;
• an asset entity encoding instantiations of the ordered products and services
• an order item entity encoding technical service parameters for provisioning the ordered products and services
• an attribute instance entity encoding instantiations of product attributes for the ordered products and services;
• an event source entity encoding service usage identification for pay-by-use customers;
• a service order response entity encoding an acknowledgment that an order has been fulfilled;
• and,
• an order item response entity encoding a notice that an order item has been provisioned or activated;
• and,
• a product/service catalog layer comprising:
• a promotion entity encoding a promotion that applies to bundle, offers, products and services, and that modifies their price for a specified period;
• a bundle entity encoding bundles of offers, products, and services, and that modifies their price for a specified period;
• an offer entity encoding a set of products and services, and that modifies their price for a specified period;
• a product/service offering entity encoding the offered products and services offered to the customers;
• a price list entity encoding bundle, offer, product and service prices for the offered products and services;
• an offer price entity encoding market prices for the offered products and services;
• and,
• a product/service attribute entity encoding supplemental parameters for implementing the offered products and services.