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US 8,284,907 B2Granted
Automated conversation recording device and service
AssigneeVerizon Laboratories Inc.
InventorsBoris S. Elman, Jesse Hefter
Life of this patent
Estimating the term…
Abstract
An apparatus and system for recording and managing conversation data occurring over a wireless network via a wireless communication device includes a data interface that transfers conversation data from the communication device to a storage location and a user interface that allows the user to edit and manage the conversation data. In one embodiment, the communication device includes on-board memory to provide temporary storage of the communication data before it is transferred to a playback device or long-term storage device. The inventive service may include playback and/or editing functions as well as an audio-to-text conversion option.
Claims43
A method, comprising:
- recording at least a portion of a two-way conversation between a user of a wireless communication device and a remote party;
- storing the two-way conversation as data in a digital format;
- providing a user interface that includes a plurality of data management functions, the plurality of data management functions including functions for playing the stored two-way conversation, deleting the stored two-way conversation, searching the two-way conversation, linking stored two-way conversations, and transferring the two-way conversation to a remote location;
- searching a plurality of said stored two-way conversations to locate at least one search term appearing in the plurality of said stored two-way conversations;
- and
- linking conversations in the plurality of said stored two-way conversations determined to be related according to the search.
3 more elements
A system, comprising:
- a wireless communication network;
- a wireless communication device communicatively coupled to the wireless communication network;
- and
- a computing system communicatively coupled to the wireless communication network, the computing system configured to
- store at least a portion of a two-way conversation between a user of the wireless communication device and a remote party, wherein the two-way conversation is stored as data in a digital format,
- provide a user interface that includes a plurality of data management functions, the plurality of data management functions including functions for playing the stored two-way conversation, deleting the stored two-way conversation, searching the two-way conversation, linking stored two-way conversations, and transferring the two-way conversation to a remote location,
- search a plurality of the stored two-way conversations to locate at least one search term appearing in the plurality of the stored two-way conversations, and
- link conversations in the plurality of the stored two-way conversations determined to be related according to the search.
5 more elements
A method, comprising:
- receiving a request to start recording a two-way conversation between a user of a wireless communication device and a remote party;
- recording, responsive to the start request, at least a portion of the two-way conversation;
- storing the recorded portion of the two-way conversation as data in a digital format;
- providing a user interface that includes a plurality of data management functions, the plurality of data management functions including functions for playing the stored two-way conversation, deleting the stored two-way conversation, searching the two-way conversation, linking the stored two-way conversation to at least one other two-way conversation, and transferring the linked two-way conversation to a remote location;
- searching a plurality of stored two-way conversations to locate at least one search term appearing in the plurality of stored two-way conversations;
- and
- linking conversations in the plurality of stored two-way conversations determined to be related according to the search.
4 more elements
A method, comprising:
- recording at least a portion of a conversation between a user of a communication device and a remote party;
- storing the conversation as data in a digital format;
- providing a user interface that includes a plurality of data management functions, the plurality of data management functions including functions for playing the stored conversation, deleting the stored conversation, searching the conversation, linking stored conversations, and transferring the conversation to a remote location;
- searching a plurality of said stored conversations to locate at least one search term appearing in the plurality of said stored conversations;
- and
- linking conversations in the plurality of said stored conversations determined to be related according to the search.
3 more elements
Dependencies are inferred from the claim text.