Method and apparatus for event notification
AssigneeAT&T Intellectual Property I, L.P.
InventorsSteven M. Wollmershauser, Yolius Diroo, Edward Walter, Brian Wilson, William Hurst, Anil Doradla
Life of this patent
Estimating the term…
Abstract
A method (300) and apparatus are disclosed for event notification. An apparatus that incorporates teachings of the present disclosure may include, for example, a presence services system (PSS) (102) can have a controller (104) that manages operations of a communications interface (110). The controller can be programmed to monitor (302) presence information of a plurality of communication devices of an end user operating in a communications system, and receive (316) a request from a calendar reminder system (CRS) for access to the presence information. Additional embodiments are disclosed.
Claims17
A non-transitory computer-readable storage medium having computer instructions stored thereon, the instructions comprising:
- instructions for detecting a calendar reminder event with associated calendar event data, the calendar event data specifying a scheduled event and a party associated with the scheduled event;
- instructions for transmitting to a presence services system a first request for presence information associated with an end user having a plurality of communication devices;
- instructions for receiving from the presence services system synthesized presence information corresponding to the end user;
- instructions for selecting a communication device from the plurality of communication devices according to the synthesized presence information such that a notice associated with the calendar reminder event is transmissible to the communication device, wherein the notice associated with the calendar reminder event specifies the party associated with the scheduled event;
- instructions for receiving from the end user a response to the notice associated with the calendar reminder event, wherein the response comprises a second request for contact information of the party associated with the scheduled calendar event data;
- instructions for in response to the second request, retrieving contact information of the party associated with the scheduled event data and transmitting the contact information to the communication device, in response to the second request, wherein the contact information comprises at least one of a phone number and an address of the party associated with the scheduled event, and
- wherein the second request is submitted by received from the end user by way of via an interactive voice response system.
A method comprising:
- detecting a calendar reminder event with associated calendar event data, the calendar event data specifying a scheduled event and a party associated with the scheduled event;
- transmitting to a presence services system a first request for presence information associated with an end user having a plurality of communication devices;
- receiving from the presence services system synthesized presence information corresponding to the end user;
- selecting a communication device from the plurality of communication devices according to the synthesized presence information such that a notice associated with the calendar reminder event is transmissible to the communication device, wherein the notice associated with the calendar reminder event specifies the party associated with the scheduled event;
- receiving from the end user a response to the notice associated with the calendar reminder event, wherein the response comprises a second request for contact information of the party associated with the scheduled event;
- and
- in response to the second request, retrieving contact information of the party associated with the scheduled event according to the second request and transmitting the contact information to the communication device,
- wherein the contact information comprises at least one of a phone number and an address of the party associated with the scheduled event,
- wherein the second request is submitted by the end user by way of an interactive voice response system operating in a calendar reminder system.
Dependencies are inferred from the claim text.