Business systems management solution for end-to-end event management using business system operational constraints

A data processing system for managing events in a business system, the business system having a plurality of components, the data processing system comprising:

• receiving means for receiving a set of business system operational constraints;
• determining means for determining relationships among the plurality of components;
• identifying means for identifying at least one potential impact of at least one of the plurality of components on an ability of the business system to fulfill at least one constraint from the set of business system operational constraints;
• defining means for defining an enterprise-level business system event management structure that includes a plurality of event management substructures, wherein the plurality of event management substructures are selected and organized into the enterprise-level business system event management structure in a manner anticipated to fulfill the set of business system operational constraints, and wherein the plurality of event management substructures include a plurality of monitors that monitor for events and include a plurality of tools, constraints, and approaches used to perform event management;
• detecting means for detecting an event using at least one of the plurality of monitors, wherein the event includes event data;
• assessing means for assessing a potential impact of the event at an enterprise level based upon the at least one potential impact of the at least one of the plurality of components on the ability of the business system to fulfill the at least one constraint from the set of business system operational constraints and based upon the relationships among the plurality of components using the plurality of event management substructures;
• storing means for storing the event data on a storage device;
• and
• identifying means for identifying business metrics for the business system corresponding to the set of business system operational constraints, wherein requirements for monitoring the business system are updated, wherein the business metrics measure performance of business processes, wherein the business processes are reviewed to determine a plurality of processes and applications that are installed and executed in the business system and to select at least a portion of the plurality of processes and applications to monitor for event management, and wherein at least a portion of the plurality of event management substructures is modified.

A computer program product in a recordable type medium for managing events in a business system, the business system having a plurality of components, the computer program product comprising:

• first instructions for receiving a set of business system operational constraints;
• second instructions for determining relationships among the plurality of components;
• third instructions for identifying at least one potential impact of at least one of the plurality of components on an ability of the business system to fulfill at least one constraint from the set of business system operational constraints;
• fourth instructions for defining an enterprise-level business system event management structure that includes a plurality of event management substructures, wherein the plurality of event management substructures are selected and organized into the enterprise-level business system event management structure in a manner anticipated to fulfill the set of business system operational constraints, and wherein the plurality of event management substructures include a plurality of monitors that monitor for events and include a plurality of tools, constraints, and approaches used to perform event management;
• fifth instructions for detecting an event using at least one of the plurality of monitors, wherein the event includes event data;
• sixth instructions for assessing a potential impact of the event at an enterprise level based upon the at least one potential impact of the at least one of the plurality of components on the ability of the business system to fulfill the at least one constraint from the set of business system operational constraints and based upon the relationships among the plurality of components using the plurality of event management substructures;
• seventh instructions for storing the event data in a storage device;
• and
• eighth instructions for identifying business metrics for the business system corresponding to the set of business system operational constraints, wherein requirements for monitoring the business system are updated, wherein the business processes are reviewed to determine a plurality of processes and applications that are installed and executed in the business system and to select at least a portion of the plurality of processes and applications to monitor for event management, and wherein at least a portion of the plurality of event management substructures is modified.