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US 8,275,097 B2Granted
Voice phone-based method and system to authenticate users
AssigneeeBay Inc.
InventorWill Tonini
Life of this patent
Estimating the term…
Abstract
Provided is a method and a telephone-based system with voice-verification capabilities that enable a user to safely and securely conduct transactions with his or her online financial transaction program account over the phone in a convenient and user-friendly fashion, without having to depend on an internet connection.
Claims37
A method comprising:
- playing a non-verbal sound when a user calls, wherein the non-verbal sound is selected based on the user;
- comparing a vocal response from the user to a stored vocal response corresponding to the non-verbal sound;
- and
- authenticating the user when the vocal response from the user matches the stored vocal response.
1 more element
A method comprising:
- registering a phone number;
- calling an access phone number with the phone number;
- speaking a vocal response in reply to a non-verbal sound;
- and
- being authenticated if the vocal response matches a stored vocal response corresponding to the non-verbal sound.
2 more elements
A phone-system application comprising:
- a telephone network equipped with Interactive Voice Response (IVR) capabilities configured to interact with a user;
- a plurality of databases to store sounds and text strings, the plurality of databases being connected to the telephone network;
- and
- software stored in the plurality of databases, wherein the software is configured to:
- play a non-verbal sound when a user calls, wherein the non-verbal sound is selected based on the user;
- compare a vocal response from the user to a stored vocal response corresponding to the non-verbal sound;
- and
- authenticate the user when the vocal response from the user matches the stored vocal response.
5 more elements
A non-transitory computer-readable medium containing instructions to perform a method comprising the steps of:
- playing a non-verbal sound when a user calls, wherein the non-verbal sound is selected based on the user;
- comparing a vocal response from the user to a stored vocal response corresponding to the non-verbal sound;
- and
- authenticating the user when the vocal response from the user matches the stored vocal response.
1 more element
Dependencies are inferred from the claim text.