Maintenance, repair and overhaul management
AssigneeAccenture Global Services Limited
InventorsMichael Wezter, Gary R. Garrow, David P. West, II, Patrick E. Weir, Gary Ashby, Charles P. Newton, III
Life of this patent
Estimating the term…
Abstract
A framework for maintenance, repair and overhaul business management includes a first layer identifying business areas in an MRO business, a second layer identifying one or more processes within each business area and a third layer identifying one or more sub-processes within each process wherein the business area include flight operations management, maintenance execution, maintenance management, engineering and maintenance support, material management, product development, enterprise management, strategic management, and demand generation.
Claims12
A method comprising:
- encoding a model hierarchical framework for maintenance, repair and overhaul (MRO) business management in a computer readable medium, the model hierarchical framework comprising:
- a first layer identifying business areas in a model MRO business, the first layer comprising first links to a second layer identifying a model process within at least one of the business areas, the second layer comprising second links to a third layer identifying a model sub-process within at least one of the processes;
- mapping software tools to the business areas, including each process and sub-process;
- accessing the computer readable medium and comparing a specified MRO business to the model hierarchical framework;
- determining a specific sub-process of the specified MRO business corresponding to the model sub-process in the model hierarchical framework;
- and
- identifying a sub-process software tool from the software tools mapped to the model sub-process.
A method for managing IT support for a maintenance, repair and overhaul (MRO) business, the method comprising:
- encoding a model hierarchical framework for MRO business management in a computer readable medium, the model hierarchical framework comprising:
- a first layer identifying business areas in a model MRO business, the first layer comprising first links to a second layer identifying a model process within at least one of the business areas, the second layer comprising second links to a third layer identifying a model sub-process within at least one of the processes;
- accessing a mapping of model software tools to the model MRO business processes and sub-process to compare specific software tools for a specified MRO business against the model software tools;
- and
- customizing at least one of the specific software tools based on the comparison to fit the specified MRO business to the model MRO business.
Dependencies are inferred from the claim text.