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AssigneeInternational Business Machines Corporation
InventorsGeorg Ochs, Juergen P. Schneider, Thomas Starz, Jeremias Werner
Estimating the term…
One aspect of the present invention provides a workflow model to effectively respond to outage events within an IT infrastructure. This workflow model enables a combination of manual and automated processing to effectively deploy a flexible, plannable, and testable recovery to outages and problems encountered within IT infrastructure settings. In one embodiment, a shared processing context is created to accompany the operations of the workflow, thereby collecting useful data in one location related to events and status information during the outage and the outage response. Within the workflow, analysis of the outage event is performed, an appropriate recovery plan is selected, the selected recovery plan is implemented, and recovery to the outage event is completed. Data collected within the processing context can be analyzed to obtain post mortem analysis and continuous service improvements. Accordingly, the improvements can be implemented within the IT infrastructure directly or within the appropriate recovery plan.
A method of deploying a workflow model to coordinate recovery of an outage within an IT infrastructure through execution of an integrated recovery plan, comprising:
A system for deploying a workflow model to coordinate recovery of an outage within an IT infrastructure through execution of an integrated recovery plan, the system comprising a data processor coupled to a memory that includes instructions that are operable by the data processor to perform steps of:
A computer program product comprising, a non-transitory computer readable storage device having stored therein instructions that are operable to coordinate recovery of an outage within an IT infrastructure through execution of an integrated recovery plan, wherein the instructions are operable to perform steps of:
Dependencies are inferred from the claim text.