Pre and post-paid service plan manager
AssigneeSprint Communications Company L.P.
InventorsMichael A. Gailloux, Kenneth Samson, Gautam M. Shah
Life of this patent
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AssigneeSprint Communications Company L.P.
InventorsMichael A. Gailloux, Kenneth Samson, Gautam M. Shah
Estimating the term…
A service plan manager is provided, including a manager engine and a storage device to store data for a service account that comprises a pre-paid service plan associated with a first communication device and a post-paid service plan associated with a second communication device. The manager engine determines whether a balance associated with the pre-paid service plan is below a threshold, and communicates a request for increasing the balance to a device associated with the service account if the balance associated with the pre-paid service plan is below the threshold. The manager engine discontinues service for the first communication device until an approval of the request for increasing the balance is received, increases the balance in response to a receipt of the approval of the request for increasing the balance, and adds an amount associated with increasing the balance to an invoice associated with the service account.
A service plan manager, comprising:
A non-transitory computer readable medium storing instructions that when executed by a processor perform a method for a service plan manager, the method comprising:
Dependencies are inferred from the claim text.
No related US applications are recorded in the indexed filing history.
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Administration or customization aspects; Counter-checking correct charges: linked or grouped accounts, e.g. of users or devices
Involving multiple accounts per user: per service, e.g. prepay or post-pay
Notification aspects: time or frequency of notifications, e.g. Advice of Charge [AoC]
Characterised by the type of condition triggering a notification: low balance or limit reached
About 4 years of term left · ends 17 Oct 2030 (estimated)
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For a more complete understanding of the present disclosure, reference is now made to the following brief description, taken in connection with the accompanying drawings and detailed description, wherein like reference numerals represent like parts.
FIG. 1 illustrates a system for a service plan manager according to some embodiments of the present disclosure.
FIG. 2 is a flowchart of a method for a service plan manager according to some embodiments of the present disclosure.
It should be understood at the outset that although illustrative implementations of one or more embodiments are illustrated below, the disclosed systems and methods may be implemented using any number of techniques, whether currently known or in existence. The disclosure should in no way be limited to the illustrative implementations, drawings, and techniques illustrated below, but may be modified within the scope of the appended claims along with their full scope of equivalents.
When a prospective communication service customer requests to subscribe to a post-paid service plan, a communication service provider may decide to offer a subscription to the post-paid service plan only if the prospective customer's credit rating indicates that the prospective customer is likely to pay a post-paid invoice. The communication service provider accepts a risk of a customer not paying a post-paid account. In contrast to a pre-paid service plan in which a customer pays for services before using the services, in a post-paid service plan the customer pays for the services after using the services. The communication service provider may track a communication device's service plan charges over a period of time, such as a month, and then submit a post-paid invoice for the charges to the communication device user.
Some communication device users may purchase a new communication device and add a service plan for the new communication device to their own service account that includes their own service plan. For example, parents purchase a new phone for their child and add the child's service plan to their own service account that includes their own service plans. Some children may use their mobile phone in a manner that is not approved by their parents, such as sending 1,000 text messages in a month or significantly exceeding the number of communication minutes allocated for the child's phone each month. Some surprised and angry parents may react to subsequently receiving an invoice with an unanticipated charge by canceling their child's service plan, refusing to pay their invoice, or even by canceling their own service account. Each of these reactions is bad for the business of the communication service provider.