System and method for generating a chronic circuit report for use in proactive maintenance of a communication network
AssigneeAT&T Intellectual Property I, L.P.
InventorWilliam Scott Taylor
Life of this patent
Estimating the term…
Abstract
A method for generating a chronic circuit report for use in maintaining a communication network is provided. The method comprises the steps of searching a database for information regarding circuit exceptions reported in a communication system, compiling a listing of circuits and circuit exception information, prioritizing the listing of the circuits based on the circuit exception information, and generating a circuit exception report.
Claims20
A system for identifying communication circuits in a communication network having chronic troubles, comprising:
- a computing device comprising:
- a searching module that searches through a database to identify communication circuits in the communication network that have had exceptions reported against them and to identify a number of exceptions of a plurality of types reported against the communication circuits;
- and
- a prioritizing module in communication with the searching module for prioritizing the communication circuits identified by the searching module;
- and
- a report generator module in communication with the prioritizing module for generating a report that lists the communication circuits that have had exceptions reported against them.
A method for identifying communication circuits in a communication network having chronic troubles, comprising:
- searching through a database to identify communication circuits in the communication network that have had exceptions reported against them and to identify a number of exceptions of a plurality of types reported against the communication circuits;
- prioritizing the communication circuits identified by the searching module;
- and
- generating a report that lists the communication circuits that have had exceptions reported against them.
A method for identifying communication circuits in a communication network having chronic troubles, comprising:
- retrieving circuit exception information from a database identifying communication circuits that have experienced exceptions;
- organizing the retrieved information by affected communication circuits;
- categorizing and tallying the organized information so that, for each communication circuit, a count is generated that corresponds to a number of exceptions that the communication circuit experienced for each category of exception;
- prioritizing the categories and tallied circuit exception information in accordance with prioritization rules;
- and
- generating a report containing the prioritized circuit exception information.
Dependencies are inferred from the claim text.