Municipal operations monitoring and alert system
OwnerCathy Horton, Kim Novotney +1inventors
InventorsCathy Horton, Kim Novotney, John Herraghty
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Abstract
Methods and systems for efficient network and device-based monitoring and response to municipality functions, operations, infrastructure and utilities uses automated notifications of municipal agents or employees of municipal operations information. Notifications are delivered according to pre-defined rules, a hierarchical structure of categories to organize alerts and information in a logical order of critical importance and delivered by information systems within the municipality. A user interface is utilized to change the hierarchy, view alert information, and select issues for responsive action.
Claims15
A municipal operations alert system comprising:
- a web server comprising:
- a database;
- at least one front end configuration file;
- and
- a web portal;
- a device monitoring software logic engine;
- at least one device sensor attached to at least one configured external device;
- and
- at least one mobile wireless communications device, the device monitoring software logic engine monitors the status of the at least one configured external device based upon Simple Network Management Protocol (SNMP) packet data received from the at least one sensor attached to the at least one configured external device;
- the Simple Network Management Protocol (SMNP) packet data received from the at least one sensor attached to the at least one configured external device is stored in the database;
- under a pre-configured alarming condition, the device monitoring software logic engine generates at least one alert when a status change occurs based on the Simple Network Management Protocol (SNMP) packet data received from the at least one sensor attached to the at least one configured external device;
- the alert generated by the device monitoring software logic engine is sent to the at least one mobile wireless communications device;
- wherein the user selects an department category on a first display screen of the at least one mobile wireless communications device, selects a criticality subcategory on a second display screen, accesses at least one alert item on a third display screen, and
- wherein the user further selects a method of communication selected from broadcast, forward, text, or push to talk.
Dependencies are inferred from the claim text.