System and method for disputing individual items that are the subject of a transaction
AssigneeServe Virtual Enterprises, Inc.
InventorsJason J. Hogg, Patrick Graf
Life of this patent
Estimating the term…
Abstract
A system and method for disputing individual items that are the subject of a transaction includes storing, in a database, a record of a transaction in which a plurality of goods or services were sold to an individual that owns a transaction card through which access to monetary funds may be obtained, so that the transaction is identified by a transaction identifier. Also, information identifying each good or service that is a subject of the transaction is associated with said transaction identifier. A cost associated with one of the goods or services associated with the transaction identifier is disputed, without subjecting costs of all goods or services that are associated with said transaction identifier to dispute.
Claims21
A system comprising:
- a dispute resolution processor, a tangible, non-transitory memory configured to communicate with the processor, the tangible, non-transitory memory having instructions stored thereon that, in response to execution by the processor, cause the processor to perform operations comprising:
- evaluating, by the processor, a transaction to determine whether the transaction is to be authorized, wherein the transaction includes the sale of a plurality of items using a transaction account through which access to monetary funds may be obtained;
- associating, by the processor, the transaction with a transaction identifier;
- associating, by the processor, information identifying each item with the transaction identifier;
- and
- disputing, by the processor, a cost for one of the items associated with the transaction identifier, without subjecting costs of all items that are associated with the transaction identifier to dispute.
A method comprising:
- evaluating, by a dispute resolution computer-based system, a transaction to determine whether the transaction is to be authorized, wherein the transaction includes the sale of a plurality of items using a transaction account through which access to monetary funds may be obtained;
- associating, by the computer-based system, the transaction with a transaction identifier;
- associating, by the computer-based system, information identifying each item with the transaction identifier;
- and
- disputing, by the computer-based system, a cost for one of the items associated with the transaction identifier, without subjecting costs of all items that are associated with the transaction identifier to dispute.
An article of manufacture including a non-transitory, tangible computer readable medium having instructions stored thereon that, in response to execution by a dispute resolution computer-based system, cause the computer-based system to perform operations comprising:
- evaluating, by the computer-based system, a transaction to determine whether the transaction is to be authorized, wherein the transaction includes the sale of a plurality of items using a transaction account through which access to monetary funds may be obtained;
- associating, by the computer-based system, the transaction with a transaction identifier;
- associating, by the computer-based system, information identifying each item with the transaction identifier;
- and
- disputing, by the computer-based system, a cost for one of the items associated with the transaction identifier, without subjecting costs of all items that are associated with the transaction identifier to dispute.
Dependencies are inferred from the claim text.