Fraud protection using business process-based customer intent analysis

One or more non-transitory computer-readable storage media storing instructions that, when executed by one or more computing devices, cause performance of:

• storing a set of one or more business signatures, wherein each business signature specifies a pattern that indicates a business activity involving a user and one or more network-enabled applications;
• monitoring information that is generated by at least a particular user's interactions in a particular session with said one or more network-enabled applications;
• detecting, based on said information, that a particular business activity, in the particular session, involving the particular user of at least one of said one or more network-enabled applications matches a particular signature of said set of one or more business signatures;
• in response to said detecting that the particular business activity matches the particular signature, performing:
• identifying a fraud rule associated with the particular signature;
• evaluating said fraud rule, wherein the evaluating of the fraud rule is based on historical information that represents a pattern of behavior of said particular user prior to said particular session;
• and
• based on said evaluating, determining to respond to said particular business activity in a first manner responsive to the fraud rule being satisfied and in a second manner responsive to the fraud rule not being satisfied, wherein the first manner is different than the second manner.