Organically ranked knowledge categorization in a knowledge management system

A knowledge management data processing system comprising:

• a computer with at least one processor and memory;
• a data store of categorizations coupled to the computer and comprising records associating answer content in the knowledge management data processing system with end user applied categories;
• an expert modeler coupled to the data store, executing in the memory of the computer and configured to apply a ranked order to sub-sets of categories in the data store of categorizations according to self-learning scores applied to the categories;
• and,
• organic ranked knowledge categorization logic comprising program code enabled when executed by at least one processor of the computer to suggest a set of categories previously associated with end user bookmarked answer content by other end users of the knowledge management system and to categorize the bookmarked answer content with a category selected from the set of categories, wherein the program code suggests a set of categories previously associated with the answer content by other end users of the knowledge management system by sorting a set of categories previously associated with the answer content by other end users of the knowledge system according to a rank order determined by self-learning scores for each of the categories and by presenting the sorted set of categories to the first end user.

A knowledge management computer program product comprising a non-transitory computer usable storage medium embodying computer usable program code for organically ranked knowledge and categorization, the computer program product comprising:

• computer usable program code for bookmarking answer content for a first end user of a knowledge management system;
• computer usable program code for suggesting a set of categories previously associated with the answer content by other end users of the knowledge management system;
• and,
• computer usable program code for categorizing the bookmarked answer content with a category selected from the set of categories;
• wherein the computer usable program code for suggesting a set of categories previously associated with the answer content by other end users of the knowledge management system, comprises:
• computer usable program code for sorting a set of categories previously associated with the answer content by other end users of the knowledge system according to a rank order determined by self-learning scores for each of the categories;
• and,
• computer usable program code for presenting the sorted set of categories to the first end user.