ATM exception balancing system

A computer program product comprising computer-readable program code embodied on a computer-readable storage medium, the computer-readable program code executable by a computer to implement a method of resolving image ATM transaction exceptions, the method comprising:

• accessing a batch of image ATM transactions stored in a computer system;
• calculating a debit and a credit for the batch of image ATM transactions;
• comparing the batch of image ATM transactions to determine if a match exists between debits and credits;
• creating an exception record for the batch of image ATM transactions when the credit and the debit for the batch of image ATM transactions do not match;
• storing the exception record created when the credit and the debit for the batch of image ATM transactions do not match;
• displaying to an analyst the exception record for the batch of image ATM transactions when the credit and the debit for the batch of image ATM transactions do not match;
• receiving input from the analyst indicating a resolution of an exception corresponding to the exception record;
• and
• reversing the exception, based at least in part on the input from the analyst.

Apparatus for resolving image ATM transaction exceptions comprising:

• means for accessing a batch of image ATM transactions stored in a computer system;
• means for calculating a debit for the batch of image ATM transactions;
• means for comparing the batch of image ATM transactions with a credit to determine if a match exists between the debit and the credit;
• means for creating an exception record for the batch of image ATM transactions when the credit and the debit for the batch of image ATM transactions do not match;
• means for storing an exception record for the batch of image ATM transactions when the credit and the debit for the batch of image ATM transactions do not match
• means for displaying to an analyst the exception record for the batch of image ATM transactions when the credit and the debit for the batch of image ATM transactions do not match;
• means for receiving input from the analyst indicating a resolution of an exception corresponding to the exception record;
• and
• means for reversing the exception, based at least in part on the input form the analyst.

A system to resolve image ATM transaction exceptions comprising:

• a teller exception balancing system (TEBS) server including a plurality of storage folders for storing image ATM transactions, the TEBS server operable to automatically:
• compare each batch of image ATM transactions to determine if a match exists between the debit and the credit;
• create an exception record for each batch of image ATM transactions when the credit and the debit for the batch of image ATM transactions do not match;
• present to an analyst the exception record for the batch of image ATM transactions;
• and
• receive input from an analyst indicating a resolution of an exception corresponding to the exception record;
• a general ledger platform;
• and
• a transaction exchange (TRX) functionally connected to the TEBS server and the general ledger platform to distribute data to the TEBS server and the general ledger platform, wherein the data includes entries for the general ledger system regarding the image ATM transactions and image ATM files which in turn include the image ATM transactions.