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US 8,077,842 B2Granted
System and method for associating due dates with messages
AssigneeCisco Technology, Inc.
InventorsLabhesh Patel, Johnny H. Lee, Fadi R. Jabbour, David C. Lee
Life of this patent
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Abstract
A method for providing communication service includes determining that a call was not answered by an intended recipient of the call and determining a due date associated with the call. The method also includes communicating the due date to the intended recipient.
Claims25
A method for providing communication service, comprising:
- determining that a call was not answered by an intended recipient of the call;
- determining a priority level associated with the call, the priority level associated with the call determined irrespective of any due date associated with the call;
- after determining the priority level associated with the call, determining the due date associated with the call based on the priority level associated with the call, the due date indicating a deadline before which the intended recipient is to respond to the call;
- and
- communicating the due date to the intended recipient.
2 more elements
A device for providing communication service comprising:
- a memory operable to store processor instructions;
- and
- a processor coupled to the memory and operable to:
- determine that a call was not answered by an intended recipient of the call;
- determine a priority level associated with the call, the priority level associated with the call determined irrespective of any due date associated with the call;
- after determining the priority level associated with the call, determine the due date associated with the call based on the priority level associated with the call, the due date indicating a deadline before which the intended recipient is to respond to the call;
- and
- communicate the due date to the intended recipient.
5 more elements
A system for providing communication service comprising:
- a first communication device operable to initiate a call to a second communication device;
- the second communication device;
- a call manager operable to forward the call to a messaging server if a recipient associated with the second communication device does not answer the call;
- a messaging server operable to:
- determine that the call was not answered by the recipient associated with the second communication device;
- determine a priority level associated with the call, the priority level associated with the call determined irrespective of any due date associated with the call;
- after determining the priority level associated with the call, determine the due date associated with the call based on the priority level associated with the call, the due date indicating a deadline before which the intended recipient is to respond to the call;
- and
- communicate the due date to the intended recipient;
- and
- a scheduling device operable to communicate the due date to the intended recipient.
8 more elements
A system for providing communication service comprising:
- means for determining that a call was not answered by an intended recipient of the call;
- means for determining a priority level associated with the call, the priority level associated with the call determined irrespective of any due date associated with the call;
- means for, after determining the priority level associated with the call, determining the due date associated with the call based on the priority level associated with the call, the due date indicating a deadline before which the intended recipient is to respond to the call;
- and
- means for communicating the due date to the intended recipient.
2 more elements
Dependencies are inferred from the claim text.