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US 8,077,841 B2Granted
System and method for an outbound greeting
AssigneeEmbarq Holdings Company, LLC
InventorsDavid Emerson, David E. Rondeau, Gary Lafreniere
Life of this patent
Estimating the term…
Abstract
A system and method for sending an outbound greeting. User input is received specifying a recipient, a date, and a time for delivery of the outbound greeting. The outbound greeting is received. The outbound greeting is stored for future delivery. A call is initiated to the recipient in response to the date and the time specified by the user input being met.
Claims20
A method for sending an outbound greeting, the method comprising:
- receiving user input specifying a recipient including one or more numbers associated with the recipient, an order of calling priority for calling the one or more numbers, a date, and a time for delivery of the outbound greeting, and conditions for transferring the outbound greeting to a voicemail system of the recipient in response to reaching a number of failed attempts to contact the recipient;
- receiving the outbound greeting, the outbound greeting is capable of being user recorded and selected from a library of available outbound greetings;
- storing the outbound greeting for future delivery;
- initiating a call to the one or more numbers associated with the recipient according to the order of calling priority in response to the date and the time specified by the user input being met;
- and
- transferring the outbound greeting to the voicemail system of the recipient in response to the recipient not personally answering the call and in response to the conditions.
3 more elements
A voicemail system for processing an outbound greeting, the voicemail system comprising:
- a function trigger for initiating an outbound greeting feature in response to receiving user input specifying a recipient including one or more numbers associated with the recipient, an order of calling priority for calling the one or more numbers, a date, and a time for delivery of the outbound greeting, and conditions for transferring the outbound greeting to a voicemail system of the recipient in response to reaching a number of failed attempts to contact the recipient;
- and
- outbound greeting logic configured to store the outbound greeting received from a user for future delivery and initiate a call to the one or more numbers associated with the recipient according the order of calling priority to deliver the outbound greeting in response to the date and the time specified by the user input being met, wherein the outbound greeting is capable of being user recorded and selected from a library of available outbound greetings, and wherein outbound greeting is transferred to the voicemail system of the recipient in response to the recipient not personally answering the call and in response to the conditions.
A voicemail server comprising:
- a processor for executing a set of instructions;
- and
- a memory for storing the set of instructions, wherein the set of instructions are configured to:
- receive user input specifying (a) a recipient including one or more numbers associated with the recipient, an order of calling priority for calling the one or more numbers, (b) a date, and a time for delivery of the outbound greeting, and (c) conditions for transferring the outbound greeting from the voicemail server to a voicemail system of the recipient in response to the recipient not answering the call to the one or more numbers,
- record the outbound greeting for future delivery, the outbound greeting is capable of being user recorded and selected from a library of available outbound greetings,
- initiate a call to the one or more numbers associated with the recipient according to the order of calling priority in response to determining the date and the time specified by the user input are met, and
- transfer the outbound greeting to a voicemail system of the recipient in response to the recipient not personally answering the call and in response to the conditions.
4 more elements
Dependencies are inferred from the claim text.