Systems and methods for providing context-based voicemail
AssigneeAT&T Mobility II LLC
InventorsJoshua S. Wright, Linda S. Giles
Life of this patent
Estimating the term…
Abstract
Voicemail systems and methods for managing voicemail systems are provided herein. The subject voicemail systems provide a plurality voicemail greeting, each of which are associated with a context tag. The context tag can be, for example, a location, a device parameter, an account parameter, a network parameter, or any other contextual information. Upon receipt of a change in a context tag, the voicemail system determines a new voicemail greeting associated with the new context tag and sets the new voicemail greeting to the active voicemail greeting.
Claims18
A system for managing context-based voicemail, comprising:
- at least one context device capable of receiving a subscriber identification from a mobile terminal via a short-range communication medium;
- a context server in communication with said context device, said context server capable of receiving said subscriber identification from said context device;
- context information stored in a memory of one of said context device and said context server;
- and
- a voicemail system, said voicemail system being in communication with said context server, said voicemail system comprising a plurality of voicemail accounts, at least one of said voicemail accounts comprising a plurality of voicemail greetings corresponding to a plurality of context information types;
- wherein said voicemail system is configured to:
- receive said subscriber identification and said context information;
- determine the context information type of said context information;
- determine the voicemail greeting corresponding to the determined context information type;
- and
- set the determined voicemail greeting to the active voicemail greeting for the voicemail account associated with said subscriber identification.
A method for managing context-based voicemail, comprising:
- receiving a subscriber identification from a mobile terminal at a context device via a short-range communication medium;
- creating a message at one of a context device and said context server, said message comprising said subscriber identification and context information;
- sending said message from said context server to a voicemail system, said voicemail system comprising a plurality of voicemail accounts, at least one of said voicemail accounts comprising a plurality of voicemail greetings corresponding to a plurality of context information types;
- receiving said message at said voicemail system;
- determining the context information type of said context information;
- determining the voicemail greeting corresponding to the determined context information type;
- and
- setting the determined voicemail greeting to the active voicemail greeting for the voicemail account associated with said subscriber identification.
Dependencies are inferred from the claim text.