System and method for automated documentation for solicited trades
AssigneeCharles Schwab & Co., Inc.
InventorsRachel Perkel, Rosemarie Scafa
Life of this patent
Estimating the term…
Abstract
A system and method are provided that allow for automated documentation of all advice interactions between broker representatives on one end and clients, or prospective clients, on the other. This is accomplished by providing a computer system for storing appropriate data for each advice interaction with a client. The advice interaction data can be used to assess compliance with existing regulations, as well as for analytical and training purposes.
Claims10
A method for tracking regulatory governed communications between a securities broker and one or more clients, comprising:
- providing a web accessible graphical user interface (GUI) to a web browser resident on a remote computer, the GUI enabling, from the remote computer, user selection of at least one of a plurality of advice interaction categories, and user data input, wherein the plurality of advice interaction choices comprises a recommendation interaction category;
- receiving a user selection of at least one of the plurality of advice interaction categories;
- receiving data from the user;
- and
- providing the data to a broker side server, wherein the broker side server is connected to a data repository database.
A client computer comprising an advice documentation program executable by the client computer, the advice documentation program comprising computer instructions for:
- generating an advice interaction screen, wherein the advice interaction screen displays a plurality of customer interaction categories;
- receiving at least one selection from the plurality of customer interaction categories;
- obtaining data from a user, wherein the data comprises information that documents communications between a securities broker and one or more clients;
- and
- communicating data to a data repository database, wherein the data repository database is connected to a broker side server by a communications interface.
Dependencies are inferred from the claim text.