Service for providing speaker voice metrics
AssigneeNuance Communications, Inc.
InventorsThomas Creamer, Peeyush Jaiswal, Victor S. Moore
Life of this patent
Estimating the term…
Abstract
A method of providing voice metrics over an established telephone call between a user and a subscriber can include receiving voice information from the user over the call and determining biometric information from the voice information for the user. The method further can include encoding the biometric metric information and sending the biometric information to the subscriber over the call.
Claims16
A system for providing biometric information over an established telephone call between a speaker and a subscriber comprising:
- a biometric analysis engine configured to receive voice information from the speaker over the call;
- a comparator configured to determine biometric information from the voice information of the speaker;
- a biometric information encoder to encode the biometric information;
- and
- a communications network configured to send the biometric information to the subscriber over the call.
A non-transitory computer readable storage medium, having stored thereon a computer program having a plurality of code sections executable by a voice analysis system for causing the voice analysis system to perform the steps of:
- receiving voice information from a speaker over an established telephone call, wherein the speaker and a subscriber are engaged in the call;
- determining biometric information from the voice information for the speaker;
- encoding the biometric information;
- and
- sending the biometric information to the subscriber over the call.
A voice analysis system for providing biometric information over an established telephone call between a speaker and a subscriber, comprising:
- at least one processor, and a storage device encoded with instructions that, when executed by the at least one processor, are configured to;
- receive voice information from the speaker over the call;
- determine biometric information from the voice information of the speaker;
- encode the biometric information;
- and
- send the biometric information to the subscriber over the call.
Dependencies are inferred from the claim text.