User initiated voice mail reset system

Abstract

Systems and methods are presented for a user-initiated process by which a voice mail retrieval number and/or voice mail deposit number can be reset without requiring the assistance of network customer support staff. In an exemplary embodiment, a voice mail retrieval number reset request can be in the form of a MAP-USSD message which, when received by a voice mail reset system results in the storage of the voice mail retrieval number at the communication device by over-the-air programming techniques. Likewise, a voice mail deposit number reset request can be in the form of a MAP-USSD message. The voice mail deposit number can be reset at an HLR by an ATM operation or a MAP-USSD message. In a further embodiment, the VMDN can be reset by sending an FSM message to the communication device.

Dependencies are inferred from the claim text.