Systems and methods for data collection at a point of return
AssigneeThe Retail Equation, Inc.
InventorsMark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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AssigneeThe Retail Equation, Inc.
InventorsMark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
Estimating the term…
Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.
A method of processing a merchandise return comprising:
A method of processing a merchandise return comprising:
An apparatus for processing a merchandise return comprising:
Dependencies are inferred from the claim text.