A process for supporting computer infrastructure, said process comprising providing at least one support service for at least one of creating, integrating, hosting, maintaining, and deploying computer-readable code in a computing system, wherein said code in combination with the computing system is capable of implementing a method for utilizing system lag to send facts to an end user, said method comprising:
- monitoring a computer system to identify said system lag;
- in response to having identified said system lag, determining an estimated length of said system lag, said estimated length being a measurement of time;
- sending a fact to said end user during said system lag, said fact having a length equal to or less than said estimated length;
- and
- storing the actual length of said system lag in order to improve subsequent determinations of said estimated length.