Monitoring network usage
AssigneeTelefonaktiebolaget LM Ericsson (publ)
InventorsSteve Taylor Chapman, Mark Andrew Read
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Abstract
A method of determining whether a user has complied with a service level agreement (SLA) with a network operator, comprising collecting a set of data values representative of the user's service usage and comparing the set of data values to the service level agreement. The data values collected provide the operator with sufficient information so that it can determine whether a SLA is being complied with and to plan provision of network services. A method of monitoring a user's usage of a network service and a service usage indicator is also disclosed.
Claims14
A method of determining user compliance with a Service Level Agreement (SLA) between the user and a network operator, comprising:
- collecting a set of data values representative of the user's usage of a communication service over a predetermined recording period by:
- recording an average loading of the network service during a time that the network service was considered active relative to a predefined activity threshold value;
- and
- recording a length of time in which the network service was considered saturated relative to a predefined saturation threshold value;
- and
- comparing the set of data values to corresponding information in the service level agreement to determine user compliance with the SLA.
Dependencies are inferred from the claim text.