Systems and methods for endpoint recording using gateways

A system for recording a communication session, comprising:

• a gateway operative to receive an incoming call and route the incoming call across a network;
• a first communication device operative to receive the incoming call from the gateway, the first communication device being coupled to a customer center, wherein the first communication device transmits media streams associated with the incoming call to a second communication device via the gateway, wherein the gateway duplicates the media streams and transmits the duplicated media streams over the network;
• and
• a recording device operative to record the duplicated media streams.

A system for recording a communication session, comprising:

• a called phone operative to receive an incoming call, the called phone coupled to a customer center, the called phone being operative to transmit voice communications associated with the incoming call to a calling phone;
• a gateway operative to receive the voice communications associated with the incoming call, the gateway being operative to duplicate and transmit the voice communications over a network;
• a soft switch operative to instruct the gateway to duplicate and transmit the voice communications;
• and
• a recording device operative to record the duplicated voice communications.